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How to Protect a Physical Device with HDP for Business Agent

Sådan beskytter du en fysisk enhed med HDP for Business Agent

Last modified date: 2026-09-17

Applicable Products

HDP for Business
HDP for Business Agent 1.0.0.1697 and later
Windows 10 (64-bit, version 1607 or later), Windows 11
Windows Server 2016 / 2019 / 2022 / 2025

Purpose

This tutorial shows you how to install HDP for Business Agent on a Windows computer, connect it to your Management Server with a Join Key, and confirm that the assigned backup policy is running.

Prerequisites

HDP for Business is installed and initialized on a QNAP NAS that acts as the Management Server.
A Backup Server and a protection policy are ready, so that you can bind them to a Join Key.
The Windows computer runs a supported 64-bit operating system. ARM-based devices such as ARM64 Windows are not supported.
The computer has internet access during the first installation. The installer automatically installs the .NET 10.0 runtime components that the agent requires. If the computer has no internet access, install these components manually first. See Note: Installing on a Computer Without Internet Access.
NetBak PC Agent is not installed on the computer. The two products cannot coexist, and the installer asks you to remove the other product before it continues.

Procedure

Step 1: Create a Join Key on the Management Server

The Join Key defines which Backup Server and which policy the computer is bound to. The agent applies them automatically once it connects.

In HDP for Business, go to Physical Device and click Add.
Click Download Agent to download the installer, and copy the file to the Windows computer.
Click Manage Join Key > Create.
Select the Backup Server and the Policy to bind, then click Create.
In the Join Key table, click Copy. The key is 64 alphanumeric characters long.

Step 2: Install the agent on the Windows computer

Run the installer on the Windows computer.
Select the installation language. Your system language is selected by default.
Confirm that you want to install HDP for Business Agent, and wait for the files to be extracted to C:\Program Files\QNAP.
When the installation finishes, keep the option to run the application selected, and close the installer.

You can only upgrade an existing installation. Reinstalling the same version and downgrading to an earlier version are not supported.

Step 3: Connect to the Management Server

The agent opens the Connect to Management Server screen on its first run.

In Server Address, enter the host name or IP address of the Management Server, with an optional port number, for example nas-01, 10.77.216.185, or 10.77.216.185:11443. Do not include http:// or https://.
In Join Key, paste the key you copied in Step 1.
Click Next.
If a certificate confirmation window appears, click Continue.

Connecting over HTTPS

If you do not specify a port number, the agent tries HTTPS on port 443 first, and then HTTP on port 8080. QNAP NAS devices use a configurable HTTPS port that is often not 443, so to make sure the connection is encrypted, enter the HTTPS port of your NAS explicitly. To find the port, go to Control Panel > System > General Settings > Secure Connection (HTTPS).

Because most NAS devices use a self-signed certificate, the agent shows a certificate confirmation window when it connects over HTTPS. This is expected. Click Continue to proceed. Your choice also applies to the Backup Server that the agent connects to afterwards.

If you enter a Join Key that belongs to a Backup Server instead of a Management Server, the agent asks you to connect to the Management Server instead.

Step 4: Review the assigned policy

After the connection succeeds, the Overview page shows what the computer is now protected by:

The Management Server and the Backup Server, each with its name and IP address.
The applied policy, its backup schedule, and its backup scope.

Click Finish to close the wizard.

Step 5: Check the backup status from the system tray

After setup, the agent adds an icon to the Windows system tray and starts automatically when the computer boots. Click the icon to open the status panel.

Status	What the panel shows
Not started yet	No backup has run yet. The next backup time is shown.
Running	A backup is in progress, with a progress bar. The panel shows Finalizing after the data transfer completes.
Success	The backup completed. The last and next backup times are shown.
Warning	The backup completed with warnings.
Error	The backup failed. Open the Logs page for details.
Queued	The backup is waiting to run.
Stopped	The backup was stopped. The last backup time is shown.
Disabled	The backup job is disabled. Enable it again on the Management Server.
Network Reconnecting	The network connection was lost. The agent reconnects automatically.

Note: Installing on a Computer Without Internet Access

HDP for Business Agent runs on the .NET 10.0 runtime. The installer downloads the required components from Microsoft during installation. If the computer has no internet access, install the following components manually before you run the agent installer.

ASP.NET Core Runtime 10.0
.NET Runtime 10.0
.NET Desktop Runtime 10.0

On a computer with internet access, download the three x64 installers for Windows from the Microsoft .NET 10.0 download page.
Copy the installers to the offline computer and install all three components.
Run the HDP for Business Agent installer. When the installer asks whether the .NET runtime components are already installed, click OK to continue.

Install all three components. The agent service requires ASP.NET Core Runtime and .NET Runtime, and the agent user interface requires .NET Desktop Runtime. If .NET Desktop Runtime is missing, the installation still finishes, but the agent prompts you to update .NET when it starts.

Result

The Windows computer is now a protected workload in HDP for Business. To confirm this:

The computer appears on the Physical Device page of the Management Server, bound to the Backup Server and the policy of the Join Key.
The system tray panel shows the next backup time, and shows Success after the first backup completes.
The backup appears in Activities on the Management Server.

What's Next

How to Set Up and Use HDP for Business

Gældende produkter

HDP for Business
HDP for Business Agent 1.0.0.1697 and later
Windows 10 (64-bit, version 1607 or later), Windows 11
Windows Server 2016 / 2019 / 2022 / 2025

Formål

Denne vejledning viser dig, hvordan du installerer HDP for Business Agent på en Windows-computer, forbinder den til din Management Server med en Join Key, og bekræfter, at den tildelte backup-politik kører.

Forudsætninger

HDP for Business er installeret og initialiseret på en QNAP NAS, der fungerer som Management Server.
En Backup Server og en beskyttelsespolitik er klar, så du kan binde dem til en Join Key.
Windows-computeren kører et understøttet 64-bit operativsystem. ARM-baserede enheder som ARM64 Windows understøttes ikke.
Computeren har internetadgang under den første installation. Installationsprogrammet installerer automatisk .NET 10.0 runtime-komponenterne, som agenten kræver. Hvis computeren ikke har internetadgang, skal du først installere disse komponenter manuelt. Se Bemærk: Installation på en computer uden internetadgang.
NetBak PC Agent er ikke installeret på computeren. De to produkter kan ikke eksistere samtidig, og installationsprogrammet beder dig om at fjerne det andet produkt, før det fortsætter.

Procedure

Trin 1: Opret en Join Key på Management Serveren

Join Key definerer, hvilken Backup Server og hvilken politik computeren er bundet til. Agenten anvender dem automatisk, når den forbinder.

I HDP for Business, gå til Physical Device og klik på Add.
Klik på Download Agent for at downloade installationsprogrammet, og kopier filen til Windows-computeren.
Klik på Manage Join Key > Create.
Vælg Backup Server og Policy for at binde, og klik derefter på Create.
I Join Key-tabellen, klik på Copy. Nøglen er 64 alfanumeriske tegn lang.

Trin 2: Installer agenten på Windows-computeren

Kør installationsprogrammet på Windows-computeren.
Vælg installationssprog. Dit systemsprog er valgt som standard.
Bekræft, at du vil installere HDP for Business Agent, og vent på, at filerne bliver udtrukket til C:\Program Files\QNAP.
Når installationen er færdig, skal du beholde valgmuligheden for at køre applikationen valgt og lukke installationsprogrammet.

Du kan kun opgradere en eksisterende installation. Geninstallation af samme version og nedgradering til en tidligere version understøttes ikke.

Trin 3: Opret forbindelse til Management Server

Agenten åbner Opret forbindelse til Management Server skærmen ved første kørsel.

I Serveradresse, indtast værtsnavnet eller IP-adressen på Management Serveren med et valgfrit portnummer, for eksempel nas-01, 10.77.216.185, eller 10.77.216.185:11443. Inkluder ikke http:// eller https://.
I Join Key, indsæt nøglen, du kopierede i trin 1.
Klik på Næste.
Hvis et certifikatbekræftelsesvindue vises, klik på Fortsæt.

Forbindelse over HTTPS

Hvis du ikke angiver et portnummer, prøver agenten først HTTPS på port 443 og derefter HTTP på port 8080. QNAP NAS-enheder bruger en konfigurerbar HTTPS-port, der ofte ikke er 443, så for at sikre, at forbindelsen er krypteret, skal du indtaste HTTPS-porten på din NAS eksplicit. For at finde porten, gå til Kontrolpanel > System > Generelle indstillinger > Sikker forbindelse (HTTPS).

Da de fleste NAS-enheder bruger et selvsigneret certifikat, viser agenten et certifikatbekræftelsesvindue, når den opretter forbindelse over HTTPS. Dette er forventet. Klik på Fortsæt for at fortsætte. Dit valg gælder også for Backup Serveren, som agenten forbinder til bagefter.

Hvis du indtaster en Join Key, der tilhører en Backup Server i stedet for en Management Server, beder agenten dig om at oprette forbindelse til Management Serveren i stedet.

Trin 4: Gennemgå den tildelte politik

Efter forbindelsen lykkes, viser Oversigt -siden, hvad computeren nu er beskyttet af:

Management Server og Backup Server, hver med sit navn og IP-adresse.
Den anvendte politik, dens backup-plan og dens backup-omfang.

Klik på Afslut for at lukke guiden.

Trin 5: Kontroller backup-status fra systembakken

Efter opsætning tilføjer agenten et ikon til Windows systembakke og starter automatisk, når computeren starter. Klik på ikonet for at åbne statuspanelet.

Status	Hvad panelet viser
Ikke startet endnu	Ingen backup er kørt endnu. Næste backup-tid vises.
Kører	En backup er i gang med en statuslinje. Panelet viser Afslutter efter dataoverførslen er fuldført.
Succes	Backup er fuldført. De sidste og næste backup-tider vises.
Advarsel	Backup er fuldført med advarsler.
Fejl	Backup mislykkedes. Åbn log-siden for detaljer.
I kø	Backup venter på at blive kørt.
Stoppet	Backupen blev stoppet. Den sidste backup-tid vises.
Deaktiveret	Backup-jobbet er deaktiveret. Aktiver det igen på Management Server.
Netværk genopretter forbindelse	Netværksforbindelsen blev afbrudt. Agenten genopretter automatisk forbindelsen.

Bemærk: Installation på en computer uden internetadgang

HDP for Business Agent kører på .NET 10.0 runtime. Installationsprogrammet downloader de nødvendige komponenter fra Microsoft under installationen. Hvis computeren ikke har internetadgang, skal du manuelt installere følgende komponenter, før du kører agent-installationsprogrammet.

ASP.NET Core Runtime 10.0
.NET Runtime 10.0
.NET Desktop Runtime 10.0

På en computer med internetadgang skal du downloade de tre x64-installationsprogrammer til Windows fra Microsoft .NET 10.0 download-side.
Kopier installationsprogrammerne til den offline computer og installer alle tre komponenter.
Kør HDP for Business Agent-installationsprogrammet. Når installationsprogrammet spørger, om .NET runtime-komponenterne allerede er installeret, skal du klikke på OK for at fortsætte.

Installer alle tre komponenter. Agent-tjenesten kræver ASP.NET Core Runtime og .NET Runtime, og agent-brugergrænsefladen kræver .NET Desktop Runtime. Hvis .NET Desktop Runtime mangler, afsluttes installationen stadig, men agenten beder dig om at opdatere .NET, når den starter.

Resultat

Windows-computeren er nu en beskyttet arbejdsbelastning i HDP for Business. For at bekræfte dette:

Computeren vises på Physical Device -siden på Management Server, bundet til Backup Server og politikken for Join Key.
Systembakke-panelet viser næste backup-tid og viser Succes efter den første backup er fuldført.
Backupen vises i Aktiviteter på Management Server.

Hvad er næste

Sådan opsættes og bruges HDP for Business

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