1.What's the difference between your TS-xxx and VS-xxx product lines?
TS stands for Turbo Station, and this is our NAS product line. These devices is for people that want to have a centralized storage to backup and file share data. All of our NAS devices come with the exact same software so you could use all the business ready feature along with any media features too.
For more information on our NAS product line please refer to this link www.qnap.com/i/useng/product/
VS stands for Viostor, and this is our NVR product line. This product line is for people that are looking for a full fledge surveillance product line. Each of these devices already comes with camera licenses and advance surveillance features.
For more information on our NVR please visit this link http://www.qnapsecurity.com/
2.What are the USB ports used for?
We support both USB 3.0 and USB2.0 on the front and back of the unit. These ports are used for external hard drives, UPS, wifi dongle, USB camera, USB mouse, USB keyboard, and USB Speaker.
In addition you can schedule RTRR backup to the external drive, so that you can have a hard copy of your data always with you. A printer server can be created so everyone on your network can print from the same printer.
Please refer to this link for compatibility www.qnap.com/i/useng/product_x_grade/cat_intro.php?g_cat=4
3.How much noise does the NAS make?
The noise level depends on each unit, but generally all of our units are quite during standby mode. All NAS comes with a smart fan application so you can control when the fan turns on for example turn on at a specific temperature.
DB levels are located on our website for each product under hardware section.
4.Can you directly connect the NAS to a computer via USB or e-SATA?
No, our products are Network Attached Storage (NAS). We are not a Direct Attached Storage (DAS), and the only way to access directly to the NAS would be through the network ports either through the 1GbE port or 10 GbE port. The USB and e-SATA ports are reserved for storage expansion.
5.Do you have dual controllers?
Yes. The Enterprise ZFS NAS series comes with dual controllers.
6.Which NAS units are the most up to date and current?
For the most up to date units please check our website at www.qnap.com. All units that are listed is available on the market. All units under archive are no longer available on the market, but firmware updates will be supported for most of the units.
7.What's the difference between TS-x69Pro and TS-x69L?
TS-x69 Pro series support SATA III HDD (6Gb/s), lockable tray, and has a LCD screen. Both the TS-x69 Pro and TS-x69L uses the Intel® Atom™ 2.13 GHz Dual-core Processor except for the TS-269L. The TS-269 L uses the Intel® Atom™ 1.86 GHz Dual-core Processor.
8.How many watts does the NAS take up?
The energy consumption of our NAS depends on the unit. The following figures are an estimate of energy consumption without hard drives. Please note that each hard drive generally uses around 8-10 watts.
For our Entry Level Enterprise units with Dual Core Intel i3 processor or Quad Core Intel Xeon Processor the units use around 70 watts.
For our SMB units that use the Intel® Atom Processor the unit uses around 10 watts. For our Home series units that use the Marvell Arm Processor the units use around 2 watt.
9.Read and write speed of Home series NAS and Business series NAS
Our NAS devices have the highest performance in the NAS market. The Read and Write speed varies on the unit and the type of hard drives used, and the following numbers are estimates when both networks ports are bonded.
SOHO NAS can reach 50 MB/s Read and 60 MB/s Write, SMB series can reach up to 221.8 MB/sec Read and 220.8 MB/sec Write Entry level enterprise can reach 2025 MB/s Read and 2038 MB/s Write (using 10 GbE).
Each of our NAS devices can saturate your bandwidth fully. For example you can expect at least 125 GB/s for our SMB series.
10.What OS does the NAS use?
We have our own software, based off of Linux. All processes are controlled through our web administration management page. Standard Linux 2.6, on the way to migrate to latest stable release.
11.How many cameras does the NAS support?
Surveillance Station 5.0 comes with 2 or 4 free IP camera licenses* for Turbo NAS (depending on the model) and you can expand the number of channels to meet your demands by purchasing additional licenses at the QNAP License Store (http://license.qnap.com/), or you can contact an authorized reseller for further assistance.
* 2 or 4 free recording channels are only for Surveillance Station 5.0 with QTS 4.1 firmware (or higher versions). Older versions of Surveillance Station and QTS provide a minimum of 1 free license.
To learn more about the maximum numbers of supported IP cameras for each model, please visit the QNAP License Store at https://license.qnap.com/ModelBrowse.html?cid=92.
12.What set you apart from competitors?
Our units are all powered by the Intel based processors to give our units faster Read and Write performances. In addition our Home series NAS is powered by the Marvell ARM processor giving them a fast performance and energy efficient design. Each unit comes with the same rich software to be used to create quick backups, disaster recovery solutions, business ready solutions, media streaming features, and more. In addition we are the most affordable high performing storage on the market with an extensive list of features. For example our products has VMware certification (vSphere 4 or 5), Citrix certification (Xenserver 6.0), and is Hyper-V compatible (Windows server 2008 and 2012). In addition many businesses use our business ready feature such as Real Time Remote Replications, web server, surveillance server, ftp server and more.
13.Which NAS device are 10 GbE ready?
Currently our TS-x79 series are all 10 GbE ready.