What to do if System Volume is not recognized Due to Public Folder Missing?
Applied Models:
-
All models
Applied Firmware:
-
All QTS firmware versions
If the system volume is missing, you may encounter issues when trying to access applications or updating/installing applications on the system volume.
This may be caused by the several reasons, one of which is that the default “Public“ shared folder is missing. In this case, the volume may not be recognized as the system volume and would need to restore the Public Folder and a config file for the system volume to be recognized again. Steps to perform this are as follows:
-
Access the NAS via ssh (https://www.qnap.com/en/how-to/knowledge-base/article/how-to-access-qnap-nas-by-ssh/).
-
Enter the following commands:
-
Manually create a Public Folder, assuming CACHEDEV1_DATA is the system volume:
mkdir /share/CACHEDEV1_DATA/Public
-
Make a backup of the configuration file:
cp /etc/config/def_share.info /share/CACHEDEV1_DATA/Public
-
Edit configuration file:
sed -i 's:defVolMP =:defVolMP = /share/CACHEDEV1_DATA:g' /etc/config/def_share.info
-
Reboot NAS
reboot
