Why are my images/videos not appearing in QuMagie?

為什麼我的圖片 / 影片沒有出現在 QuMagie 中？

If your file has a format or codec that is not supported by QuMagie, then that image/video will not appear in QuMagie or will not be displayed correctly. For a list of supported file formats, see What file formats and codecs do Photo Station & QuMagie support?

QuMagie only displays images/videos from content source folders. To ensure that QuMagie displays your image/video, you can move your image/video file into an existing content source folder, or add the parent folder of the image/video to QuMagie's content source folder list. To add folders to QuMagie's content source folders list:

1. Open Multimedia Console.
2. Go to Content Management.
3. Select the QuMagie tab.
4. Under Content Sources, click Edit.
   The Edit sources window opens.
5. In the Select Folders panel, select one or more folders.
   
6. Click Apply.

Multimedia Console adds the content sources.

For many multimedia apps, such as QuMagie, to display images/videos the image/video files must be indexed by your system. Indexing is a process of analyzing and storing media files so that they can be more efficiently used by multimedia apps. To ensure that your images/videos have been indexed, do the following:

1. Open Multimedia Console.
2. Go to Indexing.
3. Under Settings, locate the Index field.
   If your system is still indexing files, the Index field will be "Indexing...":
   If your system has finished indexing files, the Index field will be "Completed":
   
4. If your system is still indexing files, wait until the indexing finishes, and then check your image/video in QuMagie again.

If the indexing status is Completed, but your image/video is still missing from QuMagie or not displayed correctly, see the section "The system media file index has been corrupted" in this FAQ.

QuMagie may not be able to display images/videos, or display them correctly, if the system media index (also sometimes called the "Multimedia Console index/database") has become corrupted. For various reasons, the system media index may become corrupted. There is no way to confirm if the system file index is corrupted or not, but you can re-index the system file index and see if that resolves your issue:

1. Open Multimedia Console.
2. Go to Indexing.
3. Under Settings, click Re-index.
   Your system will re-index all media files in your content source folders (not only QuMagie's content source folders). This may take some time. After the indexing is complete, you can check your image/video in QuMagie again.

如果您的檔案格式或編解碼器不被 QuMagie 支援，則該圖片 / 影片將不會出現在 QuMagie 中或無法正確顯示。支援的檔案格式列表，請參閱Photo Station 和 QuMagie 支援哪些檔案格式和編解碼器？

QuMagie 只顯示來自內容來源資料夾的圖片 / 影片。為確保 QuMagie 顯示您的圖片 / 影片，您可以將圖片 / 影片檔案移至現有的內容來源資料夾，或將圖片 / 影片的父資料夾新增至 QuMagie 的內容來源資料夾列表。要將資料夾新增至 QuMagie 的內容來源資料夾列表：

1. 開啟Multimedia Console。
2. 前往內容管理。
3. 選擇QuMagie 標籤。
4. 在內容來源下，按一下編輯。
   隨即開啟編輯來源  視窗。
5. 在選擇資料夾面板中，選擇一個或多個資料夾。
   
6. 按一下套用。

Multimedia Console 新增了內容來源。

為了讓許多多媒體應用程式（例如 QuMagie）顯示影像 / 影片，影像 / 影片檔案必須由您的系統建立索引。索引是一種分析和儲存媒體檔案的過程，以便多媒體應用程式更有效地使用。要確保您的影像 / 影片已建立索引，請執行以下操作：

1. 開啟Multimedia Console。
2. 前往索引。
3. 在設定下，找到索引欄位。
   如果您的系統仍在建立檔案索引，索引欄位將顯示「索引中...」：
   如果您的系統已完成檔案索引，索引欄位將顯示「已完成」：
   
4. 如果您的系統仍在建立檔案索引，請等待索引完成，然後再次在 QuMagie 中檢查您的影像 / 影片。

如果索引狀態顯示為已完成，但您的影像 / 影片仍然在 QuMagie 中遺失或顯示不正確，請參閱本常見問題中的「系統媒體檔案索引已損壞」部分。

如果系統媒體索引（有時也稱為「Multimedia Console 索引 / 資料庫」）已損壞，QuMagie 可能無法顯示影像 / 影片或正確顯示。由於各種原因，系統媒體索引可能會損壞。無法確認系統檔案索引是否損壞，但您可以重新索引系統檔案索引，看看是否能解決您的問題：

1. 開啟Multimedia Console。
2. 前往索引。
3. 在設定下，點擊重新索引。
   您的系統將重新索引內容來源資料夾中的所有媒體檔案（不僅限於 QuMagie 的內容來源資料夾）。這可能需要一些時間。索引完成後，您可以再次檢查 QuMagie 中的影像 / 影片。