Can Data be Recovered if Deleted on the NAS by Accident
Applied Models:
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All models
Applied Firmware:
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4.3.4 and above
If you have removed data on the NAS by accident, could you check the following to try restore the data:
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See if the data is still in the Recycle bin. This would be accessible from File Station, or on the QTS desktop.
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If you have snapshots created, the data can be restored from the existing snapshots. More details on snapshots can be found in the below links:
https://www.qnap.com/solution/snapshots/en/
https://www.qnap.com/en-us/how-to/tutorial/article/using-snapshots-in-qts-4-3-4
Below are some recommendations to minimize the chance of data loss:
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Have at least a full backup of the data elsewhere, such as on another NAS, an external drive or on a cloud storage service. This can be performed using the Hybrid Backup Sync application, more details on this can be found in the link below:
https://www.qnap.com/en/software/hybrid-backup-sync
https://www.qnap.com/en/how-to/tutorial/article/how-to-use-hybrid-backup-sync-to-backuprestoresynchronize-your-files-on-a-qnap-nas/
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Create a snapshot of the volume/LUN.
https://www.qnap.com/solution/snapshots/en/
https://www.qnap.com/en-us/how-to/tutorial/article/using-snapshots-in-qts-4-3-4
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Ensure the Network Recycle Bin is not disabled. This option can be found in the NAS Control Panel > Network & File Services > Network Recycle Bin.
