Applicable Products
- QuTS hero h5.3.0 or later
- High Availability Manager 1.0 or later
Overview
When your QNAP NAS is configured as part of a High Availability (HA) Cluster, certain features are restricted to maintain system stability and data consistency. QNAP and third-party apps that have not yet been tested, optimized, and verified for HA environments might function incorrectly or lead to unexpected behavior. As a precaution, apps that are not compatible with HA environments are automatically hidden from App Center when an HA environment is activated in order to prevent users from installing these apps and encountering unexpected issues. Apps provided by third-party app repositories that have not yet been validated for use with HA environments are also hidden.
This limitation is implemented to ensure the stability of your system and preserve the integrity of your data by preventing apps incompatible with HA from disrupting or affecting critical HA operations such as data synchronization and failover.
Apps compatible with HA
For a list of apps that are compatible with HA environments, see App Compatibility List for High Availability Environments.
Workarounds
If you need to use a specific app, you can try one of the following:
Remove the HA configuration: If you do not require an HA environment, you remove the HA configuration and then install and use the desired app. If you require an HA environment but do not need to run the app continuously, you can temporarily remove the HA configuration, install and use the app, and then re-configure the HA environment.
Wait for the app to be updated to support HA environments: As updates are released, some apps may become compatible with HA environments. We recommend periodically checking for updates of these applications that bring HA compatibility.
Further Reading
App Compatibility List for High Availability Environments: List of apps which are compatible with HA
適用產品
- QuTS hero h5.3.0 or later
- High Availability Manager 1.0 or later
概述
當您的 QNAP NAS 被配置為 高可用性 (HA) 叢集 的一部分時,某些功能會受到限制,以維持系統穩定性和數據一致性。尚未經過測試、優化和驗證的 QNAP 和第三方應用程式可能會在 HA 環境中運行不正常或導致意外行為。為了預防,當 HA 環境啟動時,與 HA 環境不兼容的應用程式會自動從 App Center 中隱藏,以防止用戶安裝這些應用程式並遇到意外問題。尚未驗證可用於 HA 環境的第三方應用程式庫提供的應用程式也會被隱藏。
此限制的實施是為了確保您的系統穩定性並保護數據完整性,防止與 HA 不兼容的應用程式干擾或影響關鍵的 HA 操作,例如數據同步和 容錯移轉。
與 HA 相容的應用程式
有關與 HA 環境兼容的應用程式列表,請參見 高可用性環境的應用程式兼容性列表。
解決方法
如果您需要使用特定應用程式,您可以嘗試以下方法之一:
移除 HA 配置:如果您不需要 HA 環境,您可以移除 HA 配置,然後安裝並使用所需的應用程式。如果您需要 HA 環境但不需要持續執行該應用程式,您可以暫時移除 HA 配置,安裝並使用該應用程式,然後重新配置 HA 環境。
等待應用程式更新以支援 HA 環境:隨著更新的發布,某些應用程式可能會變得與 HA 環境相容。我們建議定期檢查這些應用程式的更新,以獲得 HA 相容性。
進一步閱讀
高可用性環境的應用程式兼容性列表: 與 HA 兼容的應用程式列表