How does the power button function on my QNAP NAS?


Last modified date: 2025-10-15

Applicable Products

  • All QNAP NAS models

Overview

The power button on your QNAP NAS allows you to turn the device on and off. However, the required press-and-hold durations for a software or hardware shutdown differ depending on the hardware platform of your NAS model (x86 or ARM).


Details

You can perform a software or hardware shutdown by holding the power button for a specific duration:

PlatformSoftware Shutdown
(Press & Hold Duration)
Hardware Shutdown
(Press & Hold Duration)
x861.5–2 seconds5–6 seconds
ARM (e.g., TS-831X)4–5 seconds9–10 seconds

If you do not hold the button for the required time, the NAS will remain powered on and the shutdown will not occur.

Note: A software shutdown safely powers off your NAS by shutting down all services, while a hardware shutdown performs a forced power off (only use if the NAS is unresponsive).

Alternative: You can also shut down the NAS from the web GUI. Simply log in, go to the main menu, and select Shut Down from the power options.


Further Reading

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