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How do I update firmware in an HA cluster?

Hvordan opdaterer jeg Firmware i en HA Klynge?

Last modified date: 2025-07-28

Applicable Products

QuTS hero h5.3.0 or later
High Availability Manager
Control Panel

Background

In a QNAP high-availability (HA) cluster, the active and passive nodes sync data and settings continuously via a heartbeat connection. To ensure system stability and proper cluster functionality, firmware updates are performed in a rolling manner so that there is always one node acting as the active node. This ensures uninterrupted service even if one node is undergoing a firmware update.

However, to maintain cluster stability, you cannot update firmware while the cluster is in any of the following statuses and situations:

Error: For example, when the cluster detects storage corruption on the active node, split-brain, or failover failure.
Processing: For example, when the cluster is performing operations such as failover, switchover, data synchronization, or adding or removing nodes.
Warning: For example, when the cluster detects hardware mismatch between nodes, fan or power issues, degraded or read-only storage pools, abnormal network interfaces, or a heartbeat disconnection.

Rolling Update

In a rolling firmware update in an HA cluster, the system first updates the firmware on the passive node. After the passive node restarts, the system performs a switchover and then updates the firmware on the previous active node. Lastly, after the previous active node restarts, the system performs another switchover so that the nodes resume their original roles. This approach ensures continuous service throughout the update process.

Procedure

Important

Before you start updating firmware in an HA cluster, we strongly recommend the following:

Ensure a stable network: Make sure the cluster and heartbeat connections are stable.
Back up data: Back up all data before proceeding with the firmware update to prevent data loss.
Pause operations: Stop all other system operations to ensure a smooth update process.

You can update firmware in an HA cluster via Control Panel or High Availability Manager.

Log in to the active node as an administrator.
Go to one of the following:
- Control Panel > System > Firmware Update
- High Availability Manager > Cluster > Manage > Update Firmware
  After clicking OK in the confirmation window, you are redirected to the same Control Panel location listed above.
  Tip
  You can also update the High Availability Manager app on both nodes by going to High Availability Manager > Cluster > Manage > Update High Availability Manager.
Select one of the following update methods:
- Click Check for Updates.
  This method automatically detects and installs the latest available version.
- Go to Manual Installation, click Browse to upload a firmware file, and then click Update System.
  This method allows you to update to a specific version.
  Tip
  You can download firmware files for your specific NAS model from Download Center.
Confirm the update in the confirmation window.
The system starts performing a rolling firmware update.

Gældende produkter

QuTS hero h5.3.0 or later
High Availability Manager
Control Panel

Baggrund

I en QNAP højtilgængelighed (HA) Klynge synkroniserer de aktive og passive noder data og indstillinger kontinuerligt via en heartbeat-forbindelse. For at sikre systemstabilitet og korrekt Klynge funktionalitet udføres Firmwareopdatering på en rullende måde, så der altid er en node, der fungerer som den aktive node. Dette sikrer uafbrudt service, selv hvis en node gennemgår en Firmwareopdatering.

Men for at opretholde Klynge stabilitet kan du ikke opdatere Firmware, mens Klynge er i nogen af følgende statusser og situationer:

Fejl:For eksempel, når Klynge registrerer Lager korruption på den aktive node, split-brain eller Failover fejl.
Behandling:For eksempel, når Klynge udfører operationer som Failover, switchover, datasynkronisering eller tilføjelse eller fjernelse af noder.
Advarsel:For eksempel, når Klynge registrerer hardware mismatch mellem noder, ventilator- eller strømproblemer, forringede eller skrivebeskyttede Lager puljer, unormale netværksinterfaces eller en heartbeat-afbrydelse.

Rullende opdatering

I en rullende Firmwareopdatering i en HA Klynge opdaterer systemet først Firmware på den passive node. Efter den passive node genstarter, udfører systemet en switchover og opdaterer derefter Firmware på den tidligere aktive node. Til sidst, efter den tidligere aktive node genstarter, udfører systemet endnu en switchover, så noderne genoptager deres oprindelige roller. Denne tilgang sikrer kontinuerlig service gennem hele opdateringsprocessen.

Procedure

Vigtigt

Før du begynder at opdatere Firmware i en HA Klynge, anbefaler vi stærkt følgende:

Sikre et stabilt netværk:Sørg for, at Klynge og heartbeat-forbindelserne er stabile.
Sikkerhedskopier data:Sikkerhedskopier alle data, før du fortsætter med Firmwareopdatering for at forhindre datatab.
Pause operationer:Stop alle andre systemoperationer for at sikre en glat opdateringsproces.

Du kan opdatere Firmware i en HA Klynge via Kontrolpanel eller High Availability Manager.

Log ind på den aktive node som en administrator.
Gå til en af følgende:
- Kontrolpanel > System > Firmwareopdatering
- High Availability Manager > Klynge > Administrer > Opdater Firmware
  Efter at have klikket på OK i bekræftelsesvinduet, bliver du omdirigeret til den samme Kontrolpanel placering som nævnt ovenfor.
  Tip
  Du kan også opdatere High Availability Manager appen på begge noder ved at gå til High Availability Manager > Klynge > Administrer > Opdater High Availability Manager.
Vælg en af følgende opdateringsmetoder:
- Klik på Søg efter opdateringer.
  Denne metode registrerer og installerer automatisk den nyeste tilgængelige version.
- Gå til Manuel installation, klik på Browse for at uploade en Firmware fil, og klik derefter på Opdater system.
  Denne metode giver dig mulighed for at opdatere til en specifik version.
  Tip
  Du kan downloade Firmware filer til din specifikke NAS-model fra Download Center.
Bekræft opdateringen i bekræftelsesvinduet.
Systemet begynder at udføre en rullende Firmwareopdatering.

Yderligere læsning

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Lager

Netværk

Udvidelsestilbehør

Overvågning

NAS

Netværk

Overvågning

Applicable Products

Background

Procedure

Further Reading

Gældende produkter

Baggrund

Procedure

Yderligere læsning

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