[Important Security Notice] Fake Qfinder Pro Websites Detected. Learn more >

Why can't my Android phone connect to VPN via PPTP or L2TP?

Last modified date: 2025-06-04

Applicable Products

Android 12 or later

Root Cause

Starting with Android 12, Google does not provide built-in support for the L2TP and PPTP VPN protocols. This change in the Android operating system means these older protocols are no longer available for VNP connections.

Solution

To establish a VPN connection on Android 12 or later, you need to install a suitable third-party VPN application on your mobile device.

Was this article helpful?

Yes. No.

20% of people think it helps.

For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.