Files don’t show up in my Media Library. How to fix it?

最終更新日: 2020-09-04

You may have a problem that after adding multimedia folders, their contents will not show up in multimedia applications. This may be caused by a corrupted media library database.
Below is a method of manually fixing it.

Log in to your NAS with SSH
Find out your system volume path
Execute the commands below to backup and reset the media library. You may need to modify the .system folder path according to the result of step 2.
# /etc/init.d/StartMediaService.sh stop
# /etc/init.d/mariadb.sh stop
# mv /share/CACHEDEV1_DATA/.system /share/CACHEDEV1_DATA/.system_old
# /etc/init.d/mariadb.sh start
# /etc/init.d/StartMediaService.sh start

If your media files still don’t show up in your multimedia applications, please try going to Control Panel > Applications > Multimedia Management > Media Library tab and click on the “Rebuild media library indexing” button

Your media library should now be working correctly, but if this didn’t fix the issue for you, please feel free to get in touch with us via the QNAP Helpdesk!

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