What can I do if I can't see the disks after firmware update
Última fecha de modificación:
2022-06-24
Applied Products:
When this happens, you may connect the disk into a PC, download the manufacturer diagnostic tool to confirm its health status, as it might be faulty and in need of replacement.
In case the disk has no confirmed hardware failure, please assure that the disks are in your NAS model compatibility list and contact QNAP support for further assistance.
- All NAS Series
- All QTS Firmware Versions
When this happens, you may connect the disk into a PC, download the manufacturer diagnostic tool to confirm its health status, as it might be faulty and in need of replacement.
In case the disk has no confirmed hardware failure, please assure that the disks are in your NAS model compatibility list and contact QNAP support for further assistance.
