Why do File Cloud Gateway connections only support UTF-8 encoding?
Applicable Products
HybridMount
Overview
UTF-8 encoding is the industry standard across the internet, modern devices, and cloud services. HybridMount File Cloud Gateway connections use UTF-8 for compatibility purposes.
If you attempt to upload a file/folder with a name that contains non-UTF-8 characters using FTP or NFS, HybridMount will prevent them from being uploaded to cache spaces and cloud services.
As the Windows NFS client does not support UTF-8 encoding by default, this may be a blocker for some users.
Workaround
If you require using the Windows NFS client with HybridMount File Cloud Gateway, you can enable a beta setting in Region Settings to enable UTF-8 encoding.
Beta settings are intended for testing purposes. When applied, this setting may alter path names, causing some applications to stop working normally. This workaround should not be used unless you are aware of these potential consequences.
- Open the Control Panel.
- Open Region.
- Under the Administrative tab, click Change system locale....
- Enable Beta: Use Unicode UTF-8 for worldwide language support.
- Click OK.
For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community
