How to determine if QMiro-201W has hardware problem?
Last modified date:
2023-03-24
Applicable Products
QMiro-201W
Procedure
Please follow the steps below to check and create a support ticket for hardware issue if you encounter P1, P2, P3, P4.
- Power off your QMiro-201W
- Remove all the HDDs from the device if this is a QMiro-201W plus, press the power button. (power on QMiro-201W plus without any HDDs)
- Check: Does the LED on the from panel turns on? => No: P1: Can Not Power On
- Check: Does QMiro-201W sound a short beep? => No: P2: U-BOOT/BIOS Boot Fail
- Check: After 2-4 minutes, does the device sound one or three long beeps => No: P3: Firmware on Flash/DOM failure
- Check: Connect QMiro-201W to a PC directly and run QNAP Finder. QFinder should find the device. Click here to download Qfinder => No: P4: Network Failure
- Check: If this is a QMiro-201W Plus, hot-plug the working HDDs then click the details button on QNAP Finder. All the HDDs should be on the list. => No: P5: Drive Bay Failure (Note: Make sure the HDDs are on the QNAP HDD compatibility list and working.)
For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community
