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Why can't I play mobile recordings with Cayin MediaSign player installed(H.265)?

Last modified date: 2022-10-06

Applicable products:

All NAS series with QTS or QuTS Hero system

Ensure that you have the Cayin MediaSign Player Plus version license installed and activated. The Cayin MediaSign Player Basic version license does not support H.265.

For more information about the license, please visit our Software Store.

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