QuTScloud

QuTScloud is the operating system for QNAP Cloud NAS virtual appliances. With the possibility of on-premises and cloud deployment, QuTScloud enables optimized cloud data usage and flexible resource allocation at a predictable monthly cost.

System
Applications

QES

QES is the operating system for dual-controller QNAP NAS models. With FreeBSD and ZFS, QES is flash-optimized, capable of driving outstanding performance for all-flash storage arrays.

System
Product
Resources

QNE Network

QNE Network is the operating system for QuCPE, QNAP's universal customer premises equipment series. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as lowered costs and reduced management efforts.

System
Applications

QSS

QNAP Switch System (QSS) is the configuration interface for QNAP's managed switch series. Enable management functions such as link aggregation, VLAN, and RSTP, to take care of your network topology with ease.

System

QuRouter

QNAP’s QuRouter OS simplifies managing high-speed and high-coverage LAN/WAN. With NAT, VPN, security, and QuWAN SD-WAN, network management is made easier and remote connections more secure.

System
Applications

QVR Elite

QVR Elite is the subscription-based network video recorder software for QNAP's QTS, QuTS hero, and QNE Network operating systems. Its low monthly fee enables homes and small businesses to build a cost-effective and flexible video surveillance system.

System
Resources

QVR Pro

QVR Pro is the network video recorder software for QNAP's QVR Pro video surveillance appliances. QVR Pro can be also used with a series of apps, such as face recognition and door access control, making it versatile for a range of scenarios.

System
Applications
Resources

QVR Face

QVR Face is a smart facial recognition solution featuring real-time live streaming video analytics from connected cameras. It can be integrated into multiple scenarios to provide intelligent attendance management, door access control management, VIP welcome systems and smart retail services.

System
Applications
Resources

Smart Video Solutions

QNAP smart video solutions provides integrated intelligent packages such as video conferencing and smart retail, boosting productivity for individuals and businesses.

Video Conferencing
Smart Retail

Protecting Your Data from Ransomware
Make a recovery plan against encryption-based locker viruses

Ransomware is a rising threat against both business and home users that targets computers and network-based devices. A simple yet effective method of mitigating the threat of ransomware is to ensure that you always have up-to-date, remotely-stored backups. QNAP NAS is an ideal backup center that includes comprehensive backup features and supports point-in-time snapshots to help individuals and organizations protect important data, restore files, and avoid downtime.

Ransomware attacks in 2021 marked a 105% increase over 2020 globally.

- SonicWall

Experts predict ransomware will cost $10.5 trillion annually by 2025, and that an attack will take place every 2 seconds by 2031.

- Cybersecurity Ventures

30% of organizations will adopt Zero Trust Network Access (ZTNA) models by 2024.

- Gartner

Ransomware is common and infectious.
Even Antivirus is not enough to protect your data!

What is locker ransomware?

Locker is a file-encrypting ransomware (Cryptolocker, CTB Locker, TeslaCrypt, and others) that encrypts files found on local drives, removable drives, mapped network drives, and even Dropbox mappings. Victims will be extorted a ransom to decrypt the affected files, or they will be unable to open the affect files ever again.

… And why is locker ransomware so troublesome?

  • Ransomware is typically spread through phishing emails, and mostly hidden in emails as attachments like .zip, .pdf, .doc, .exe, .js files, and more. It is difficult to identify, and self-spreading.
  • Traditional antivirus may not detect next-generation ransomware.
  • Locker ransomware uses asymmetric encryption or more advanced encryption methods which can be difficult (if not impossible) to break locally.
  • Victims are forced to pay (normally by untraceable means) to restore their files, or they face losing them forever.

Back up with QNAP NAS to save your files

While the first line of defense against being affected by malicious software is being careful and practicing sensible usage habits (regularly updating your software, not opening untrustworthy emails, not visiting unknown websites, etc), you should always remember to back up your data.


QNAP NAS provides a simple solution for backing up/restoring files and data. Its Linux-based QTS operating system makes it more secure than Windows® systems that are more at risk from being attacked. Moreover, the native support for point-in-time snapshots that are operated separately from the file system makes QNAP NAS a reliable backup solution for reacting quickly for backing up and restoring important files and system data.


» Learn more about QNAP Volume & LUN Snapshots

Snapshots: React quickly for backing up and restoring

Snapshots record the metadata of files outside the file system and allow users to preserve and restore multiple versions of the same file, folder or even the entire volume. If ransomware attacks or an unexpected situation arises on your system, you can quickly and easily revert back to the previous state that the snapshot has recorded.

Note: Snapshots require a QNAP NAS with at least 1GB RAM.

Block-based snapshots

QNAP’s block-based snapshot supports incremental backups to save storage space. While copying only the changes made, it also saves time for backing up and restoring.

Restore in a click

Data recovery through snapshots only takes a few minutes. As they are separated from the file system, snapshots allow users to restore the original, unencrypted files even if the volume is affected by ransomware.

Snapshot Replica

After creating snapshots, you can efficiently copy them to another QNAP NAS for double protection.

Snapshot Reserve Space

Ransomware's continual writing of data may cause snapshot protection to fail due to running out of space. QNAP’s unique "Snapshot Reserve Space" helps prevent this by reserving dedicated space for snapshots.

Steps to restore your files with snapshots

QNAP Lab simulated a ransomware attack, and confirms that the following steps are suitable for recovering data with QNAP snapshots.

Step 1

Use QNAP NetBak Replicator (or another backup tool) to regularly back up files to the NAS with user accounts that only have limited access rights (highly recommended), and then configure the snapshot function with the administrator's account.

Step 2

Set up "Snapshot Reserve Space" to reserve an amount of space for snapshots and ensure that a specific number of snapshots will always be retained.

Step 3

If you notice ransomware activity or are presented with a ransom message, immediately disconnect your computer from the Internet, and remove the connection between the infected computer and NAS. If possible, disconnect the network cable from the NAS too to prevent the virus from spreading.

Step 4

If you have a NAS with HDMI output you can connect a mouse, keyboard and HDMI monitor to the NAS, and access the NAS using HD Station. If your NAS lacks HDMI output, then when connecting to the NAS please ensure that your computer does not mount any infected shared folders until the snapshot is restored.

Step 5

Click “Storage Manager”, and check the “Snapshot Manager” to see a list of snapshots.

Step 6

Select a snapshot taken before the ransomware attack, delete all files in the infected folder, then restore those files with the snapshot. Your files should now be recovered and unencrypted.

Use the 3-2-1 backup strategy for robust disaster recovery planning

Easily build a complete 3-2-1 backup plan by using Hybrid Backup Sync to back up NAS data or snapshots to other storage spaces (including other NAS, remote servers, cloud services, storage expansion units or external hard drives). If your NAS is struck by a ransomware attack, data can be quickly restored from remotely-stored backup files to ensure uninterrupted work and services.

Keep 3 copies of important files

Keep the files on at least 2 types of storage media

Store 1 copy offsite

Prepare for Ransomware Attacks: Act now to secure your QNAP NAS

QNAP strongly urges all users to take the following steps to secure their QNAP NAS:

  • Update your operating system/firmware (QTS, QuTS hero, QES, etc.) to the latest version.
  • Install the latest version of Malware Remover, QuFirewall, and Security Counselor.
  • Deactivate the default admin account and use stronger passwords for administrator accounts.
  • Enable Network Access Protection to protect accounts from brute force attacks.
  • Disable SSH, Telnet, and other services if not in use.
  • Avoid using the default port numbers 443 and 8080.
  • Unless you are proficient in setting up and maintaining network security, it is not recommended to enable manual port forwarding, auto port forwarding (UPnP, Universal Plug and Play) and demilitarized zone (DMZ) for QNAP NAS in your router or modem configuration.
  • If you have no VPN for remote access to NAS, use myQNAPcloud Link for NAS remote connection.

Learn more: Malware Remover, QuFirewall, Security Counselor, myQNAPcloud Link

Connect to a secure VPN anytime, anywhere

Connect Edge devices

QNAP’s QHora Router is the ideal security solution for connecting Edge devices. Use the QHora Router as a VPN server for connecting to NAS and end devices with OpenVPN, L2TP/IPsec, and QNAP's proprietary QBelt VPN protocols for secure data transfer.

Learn more: QHora Router

Connect QNAP NAS

To access your QNAP NAS from the Internet, first establish a VPN connection to your router, and then connect to the QNAP NAS via VPN. You can also enable the QVPN service directly on the NAS for NAS remote connection.

Learn more: QVPN Service

Connect QNAP NAS to the secure QuWAN Mesh VPN

QuWAN consists of a cloud-based management platform (QuWAN Orchestrator) and a VM App for edge devices (QuWAN Agent). Adopting Auto Mesh VPN, WAN optimization technology and IPsec encryption, QuWAN is built into the QuCPE Network Virtualization Premise Equipment, QHora and QMiro router series and supports installation in QNAP NAS and QGD switches. QuWAN vRouter Edition also allows the VMware ESXi virtualization platform and servers to be connected to SD-WAN. When used with the QVPN App, remote workers can be easily connected to SSL VPN via their computer or mobile device. Whether scaling up to accommodate worldwide offices or simply to different departments in the same building, devices in different locations are flexibly segmented for interconnection in a micro-segmented network. Featuring a centralized management cloud platform, businesses can invest in a budget-friendly, secure, and resilient network to facilitate digital transformation, multi-site expansion and remote working.

Learn more: QuCPE Network Virtualization Premise Equipment, QHora Router, QMiro Router

QuWAN Micro-segmentation Infrastructure

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