How do I resolve an FW004 error when updating firmware?
Last modified date:
2025-12-22
Applicable Product
- QTS 4.3.6.1070 or older
- TS-131P, TS-231P, TS-231+, TS-431P, TS-431+
- TS-531P
- TS-231P2, TS-431P2
- TS-431U
- TS-431X, TS-431X2, TS-531X, TS-831X
- TS-431XU, TS-431XeU, TS-431XU-RP, TS-831XU, TS-1231XU-RP, TS-1231XU, TS-1231XU-RP
- TS-432XU, TS-832X, TS-832XU
- TS-1635
- QBoat Sunny
Scenario
When updating the NAS firmware to QTS 4.4.1 or later, you receive a Failed to update system. A flash read/write error occurred. Error code: FW004 error.
Solution
To resolve this issue, you'll need to update the NAS firmware to a specific version before you can update to the current firmware.
- Use the following table to identify and download the two firmware images for your NAS.
Model Firmware Image TS-131P, TS-231P, TS-231+, TS-431P, TS-431+ Download TS-531P Download TS-231P2, TS-431P2 Download TS-431U Download TS-431X, TS-431X2, TS-531X, TS-831X Download TS-431XU, TS-431XeU, TS-431XU-RP, TS-831XU, TS-1231XU-RP, TS-1231XU, TS-1231XU-RP Download TS-832X Download TS-432XU, TS-832XU Download TS-1635 Download QBoat Sunny Download - Manually update the NAS with the initial firmware image. For details, see here.
- Run the Live update process to update the firmware to the current version.
Để được hỗ trợ thêm, hãy hỏi những người dùng khác và chuyên gia QNAP trong cộng đồng. Đến Cộng đồng QNAP
