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After I log in to QTS, the system keeps displaying the blue loading screen

Last modified date: 2026-07-22

Applicable Products

QTS

Scenario

After you log in to QTS, the system hangs on the blue “loading” screen.

Solution

You can try performing the following steps to regain access:

Clear the cache of the browser.
Log in to the NAS via SSH and enter the 2 commands:
mv /etc/config/.qos_config /etc/config/.qos_config.old
/etc/init.d/thttpd.sh restart
If the volume is full, connect to the NAS via SMB and remove some files.

Once done, refresh the browser and login again.

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