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Why can't I see the NAS on the Windows network?

Last modified date: 2022-06-24

Applied Products:

All NAS Series
All QTS Firmware Versions

This issue could be caused, because UPnP discovery service is disabled. To enable this service, go to Control Panel > Network & File Services > Service Discovery and in the tab “UPnP Discovery Service”, you may enable the UPnP Discovery service to address this issue.

Please also check the tab “Bonjour” and enable “Bonjour service”.

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