Why Are Photos Visible in QuMagie but Not in File Station?
Last modified date:
2026-07-02
Applicable Products
- QNAP NAS runnning with QuMagie application
Scenario
A user may upload photos from multiple iPhones via Qfile and see them in QuMagie, but cannot easily find the same files in File Station.
In most cases, the files are not missing. The issue is usually that the user is checking a different folder from the one configured as the photo source in Multimedia Console.
Solution
Method 1: Verify Photo Source Folders in Multimedia Console (recommended first)
- Open Multimedia Console on the NAS.
- Go to photo source folder settings.
- Confirm which folder paths are currently indexed for photos.
- Open File Station and navigate to those exact paths.
After this, photos visible in QuMagie should be traceable to files in those source folders.
Method 2: Check File Path from a Single Photo in QuMagie
- Open QuMagie.
- Open any photo.
- Click the top-right (i) info icon.
- Check the displayed folder/path.
- Open File Station and go to that same path to manage or delete the file.
