“Qcontactz could not be reached”. What can I do if I receive this message?
Last modified date:
2017-06-20
In case you receive this message, then you might have encountered one of these situations:
- NAS is not reachable. In this case, please make sure your NAS is reachable and connected to an active network
- Container Station is not installed on your NAS. In this case, go to the App Center and install Container Station. If you still see the message after installing Container Station , go to the App Center, stop Qcontactz and then start Qcontactz again.
- Container Station has been stopped from the App Center. In this case go to the App Center and start Container Station again. Once you have started Container Station, Qcontactz should work properly. If you still see the same message then go to the App Center, stop Qcontactz and then start Qcontactz again.
- You have rebooted the NAS and Container Station is still booting up (and you opened Qcontactz before Container Station booting finished). In this case please try to open Qcontactz again after some time.
If the problem still persists, please contact QNAP
