Why am I receiving warning notifications that HDP for SaaS needs 2 GB of memory to run?
Applicable products
HDP for SaaS, QTS 4.4.2 and above, QuTS hero h4.4.0 and above
Starting from version 2.4, the product previously known as Boxafe has been renamed to HDP for SaaS.
Overview
To install HDP for SaaS, your NAS device must have at least 4 GB of RAM. After installation, you can run HDP for SaaS when your device has less than 4 GB of RAM, however to ensure app perfomance and stability, it is recommended to have at least 2 GB of RAM always available for HDP for SaaS. If your NAS device has less than 2 GB of RAM, HDP for SaaS app performance and stability will be affected, and you may receive system notifications warning you of low RAM.
If you are running HDP for SaaS when your RAM is low, it is recommended to close as many applications and system services on your NAS device in order to free up as much RAM as possible for HDP for SaaS to use. To view your system's RAM usage, open Resource Monitor and go to Overview > Memory Usage.
Further reading
- HDP for SaaS: QNAP product page for HDP for SaaS
- HDP for Saas Quick Start Guide: Quick Start Guide for HDP for SaaS
- Knowledge Base: Searchable database of FAQs, tutorials, and web helps
