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FAQ

How to remove the Multimedia folder with the new Multimedia Console?

Last modified date: 2022-03-30

Applied models:

All NAS Series

Applied Firmware:

4.4.3 or later

If the customer wants to remove the default Multimedia shared folder from his System, it is necessary to disable in advance the Multimedia Services in Multimedia Console, only this way it will be possible to go to Control Panel > Privilege > Shared Folders, to select and remove the Multimedia folder, please refer to the pictures below, showing where to disable the Multimedia Services, in Control Panel > Applications > Multimedia Console, and where to select the default Multimedia folders to remove it.

Disable Multimedia Services.

Select Multimedia folder to remove.

Removing the Multimedia folder, if selecting to “Also delete the data”, it will be permanently deleted and cannot be recovered, thus please be aware.

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