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FAQ

Why not show the BBU capacity 100% when its status is “OK” ?

Last modified date: 2022-03-30

Applied models:

ES-1640dc / ES1640dc v2 / ES1686dc / ES2486dc

Applied firmware:

All NAS firmware

Scenarios:

Why does the BBU capacity only show 67% instead of 100% after its status changes from “Learning” state to “OK” state.

Solution:

This is normal that the BBU status changes from "learning" to "ok" before the BBU capacity has not reached 100%.

Actually, from our specification, BBU status would change from "Learning" to "OK" once the BBU capacity reaches the threshold 60%. In addition, it would also continue charging till 100% at the same time.

Basically, the 60% BBU capacity is enough to support and complete the data protection and so its status changes to “OK”.

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