What to do if the malware remover reports MR1902 on a NAS which doesn't connect to the internet?
Applicable Products:
Malware Remover 4.6.1.1
Answer
This warning is a false alarm and a known issue happens when Malware Remover couldn't sync the definition file. This issue will be soon fixed in the next version of Malware Remover.
To work around this issue,
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Have the NAS connected to the internet
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Run Malware remover and click "scan".
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The latest definition file will be synced during malware scan process.
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Wait for the malware scan to finish
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Reboot the NAS and check if the issue persists.
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If the NAS is prohibited to connect to the internet, please wait for the next version of the Malware Remover release.
For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community
