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NAS Recovery Guide for Marvell NAS

Marvell NAS 恢復指南

最後修訂日期: 2025-07-02

Applicable Models

This FAQ explains how to manually recover your NAS when it fails to start up. This FAQ only applies to the NAS models listed above.

To recover the NAS, the following are required:

To recover the NAS, follow the steps below.

Create a USB boot drive

Connect a jumper to the USB Copy pin on the motherboard

Power off the NAS.
Remove all drive trays.
Remove the case cover of the NAS. For instructions on removing the cover, see the user guide of your NAS.
Connect the jumper to the USB COPY pin:

Use the USB boot drive to recover the NAS

Connect the USB boot drive to a USB port on the NAS.
Power on the NAS.
The NAS starts up and the status LED starts blinking red. If the NAS starts up successfully, an audio beep will occur every 0.5 seconds for several seconds then the NAS will shut down.
Warning
If the status LED becomes solid red and an audio beep occurs every 0.5 seconds, then the NAS cannot start up and cannot be recovered. For more information, see Further Troubleshooting below.
If the NAS started up successfully, then continue. Otherwise see Further Troubleshooting below.
Remove the USB boot drive.
Disconnect the jumper from the USB COPY pin.
Attach the case cover of the NAS.
Power on the NAS.

Install the latest firmware on your NAS with Qfinder Pro

Download and install Qfinder Pro.
Open Qfinder Pro.
Locate your NAS in the device list.
Tip
For details on using Qfinder Pro, see Qfinder Pro Help.
Right click on your NAS.
Select Update Firmware.
The Update Firmware window opens.
Select Automatically update the firmware to the latest version.
Click Start.
The NAS firmware is updated to the latest version.

Install Hard Drives

After the firmware is updated, perform the following steps to install hard drives:

Attach the hard drives to the drive trays.
Insert the drive trays into the NAS.
For details on installing hard drives, see the NAS User Guide available for download from Download Center.
If the hard drives are not new, the firmware must be updated again while the hard drives are installed. For details, see Updating the NAS Firmware Using Qfinder Pro in How to search and manage a QNAP NAS using Qfinder Pro.
If the hard drives are new, you can continue to initialize the NAS. For details on initializing QTS, see QTS Initialization (5.0.x).

If the NAS BIOS failed to display:
Your NAS needs to be physically serviced by a qualified hardware technician.
If the steps of this guide could not be successfully completed:
Your NAS needs to be physically serviced by a qualified hardware technician.
If you were able to install the latest firmware version on your NAS with Qfinder Pro but after installing the hard drives, the NAS will not boot up:
The hard drives are faulty and need to be replaced. A NAS will fail to start up if the hard drives are faulty.

本常見問題解釋了在 NAS 啟動失敗時如何手動恢復您的 NAS。本常見問題僅適用於上述列出的 NAS 型號。

要恢復 NAS，需要以下條件：

按照以下步驟恢復 NAS。

建立一個 USB 啟動驅動器

將跳線連線到主機板上的 USB 複製針腳

使用 USB 啟動驅動器恢復 NAS

將 USB 啟動驅動器連線到 NAS 上的 USB 埠。
開啟 NAS 電源。
NAS啟動並且狀態LED開始閃爍紅色。如果NAS成功啟動，則會每0.5秒發出一次音訊提示音，持續數秒後NAS將關機。
警告
如果狀態LED變為紅色且每0.5秒發出一次音訊提示音，則NAS無法啟動且無法恢復。更多資訊，請見下方的進一步故障排除。
如果NAS成功啟動，則繼續。否則請見下方的進一步故障排除。
移除USB啟動驅動器。
斷開USB COPY針腳的跳線。
裝上NAS的機殼蓋。
開啟NAS電源。

在您的NAS上安裝最新的韌體與 Qfinder Pro

安裝硬碟

在韌體更新後，執行以下步驟來安裝硬碟：

將硬碟連線到硬碟託盤上。
將硬碟託盤插入NAS。
關於安裝硬碟的詳細資訊，請參閱可從下載中心下載的NAS使用手冊。
如果硬碟不是全新的，則在安裝硬碟時必須再次更新韌體。詳細資訊，請見如何使用Qfinder Pro搜尋和管理QNAP NAS 中的使用 Qfinder Pro 更新NAS 韌體 。
如果硬碟是全新的，您可以繼續初始化NAS。有關初始化QTS的詳細資訊，請見 QTS初始化 (5.0.x) 。