QNAP Newsroom

Taipei, Taiwan, November 4, 2026 – QNAP® Systems, Inc., a leading innovator in storage, networking, and data protection solutions, today reminded myQNAPcloud SSL certificate users to update the SSL Certificate app to version 2.2.80. To comply with CA/Browser Forum certificate standards, the certificate authority TWCA activated a new certificate chain on November 1, 2026, and will revoke its previous intermediate certificates on November 5, 2026 at 16:00 UTC. After that time, myQNAPcloud SSL certificates issued under the previous intermediate certificates will no longer be trusted.

On November 3, 2026, QNAP released SSL Certificate 2.2.80 to complete the certificate replacement for you automatically.

Who this applies to

This notice applies to users who purchased myQNAPcloud SSL certificates (xxxx.myqnapcloud.com / xxxx.mycloudnas.com) through QNAP.

Why is updating the app all you need to do?

myQNAPcloud SSL certificates are provided in partnership with TWCA and fully managed by QNAP. Everything this certificate infrastructure change requires, including coordination with TWCA and the issuance and installation of the new certificate, is built into the SSL Certificate app. You do not need to request a new certificate, validate your domain, or install anything manually. Once you update the app, the system takes care of the rest.

Recommended action

Update the SSL Certificate app on your NAS to version 2.2.80 or later before the deadline.

This change does not affect the security of your NAS or your data, and there is no additional charge.

For frequently asked questions, see: https://www.qnap.com/go/how-to/faq/con_show.php?cid=3757

For assistance, please contact QNAP Customer Service: https://service.qnap.com/