How to use QVR Pro / Elite Licenses on QVR Surveillance?
Applicable product
QVR Pro, QVR Elite, QVR Surveillance
Overview
QVR Surveillance can use compatible QVR Pro and QVR Elite licenses that have been activated on the NAS and are not currently in use by another QVR application.
The procedure for adding a QVR Pro license depends on the installed QVR Surveillance version. In QVR Surveillance 3.0.x and earlier, QVR Pro must first be installed before its license can be added in License Center. Starting from QVR Surveillance 3.1.0, QVR Pro licenses can be added directly after installing QVR Surveillance.
Supported QVR License
The following existing licenses are compatible with QVR Surveillance :
- QVR Pro Channel License (1, 4, or 8 channels)
- QVR Pro GOLD License
- QVR Pro Unlimited Playback License
- QVR Elite Channel License (1 channel)
License Mapping Reference
The table below shows how each original license is recognized within QVR Surveillance.
| Original License | Status in QVR Surveillance | Notes |
|---|---|---|
| QVR Pro 1/4/8ch | Same channel count | Full support |
| QVR Pro GOLD | 8 channel perpetual license | Advanced features are now built into QVR Surveillance |
| QVR Pro Unlimited Playback | Built-in | No separate license required |
| QVR Elite 1ch | Same channel count | Existing subscription terms continue |
Frequently Asked Questions
How do I apply a QVR Pro license in QVR Surveillance?
QVR Surveillance 3.0.x
You cannot add a QVR Pro license directly in the QNAP License Center if QVR Pro is not installed on the NAS. To use a QVR Pro license with QVR Surveillance:
- Install QVR Pro from App Center.
- Add and activate the QVR Pro license in the QNAP License Center.
- Start QVR Surveillance.
After the license is activated, QVR Surveillance detects the license and applies the corresponding licensed channels.
QVR Surveillance 3.1.0 and later
You can add and activate a QVR Pro license directly in the QNAP License Center after installing QVR Surveillance. Installing QVR Pro is not required.
Do I need to deactivate my QVR Pro or QVR Elite license before switching to QVR Surveillance?
No. You do not need to manually deactivate the license. As long as it is not currently active in QVR Pro or QVR Elite, QVR Surveillance will automatically detect and apply it during installation.
What should I do if my license is not showing in QVR Surveillance?
Please navigate to the QNAP License Center on your NAS and verify two things:
- The license status is set to "Activated."
- The license is not currently in use by another QVR application.
