How to Recreate/Restore Encrypted Folder
Applicable Products:
- Folder Encryption
If you have removed an encrypted Folder by accident, but did not chose the option to remove the content, the encrypted folder can still be recovered by creating a new folder with the same folder name as the original encrypted folder, as well as enable the Folder Encryption option and enter the same password. Once created, refresh the Shared Folder page and the Encrypted Folder should be available.
Note: If the password is wrong, the system doesn't create a new folder but only sends out the event log: [Shared folder] Failed to create encrypted shared folder "YOUR_FOLDER_NAME". The system tried to recreate an existing encrypted share folder but the password was incorrect.