Frequently asked questions about myQNAPcloud service
Release date:
2023-12-18
Applicable Products
myQNAPcloud
Solution
1. About myQNAPcloud service
2. About registration
- Creating a myQNAPcloud Account
- Can I change the email address for myQNAPcloud ID?
- What's the difference between QNAP ID(myQNAPcloud account) and NAS user account?
- How do I remove Devices from myQNAPcloud?
- What should I do if I received the messages about removing my device from myQNAPcloud service?
- How to keep using the same device name of myQNAPcloud after migrating from the old NAS to the new NAS?
During the process from removing the old device to registering the new device, the setting can be applied successfully only if no one else uses the same name.
3. Function operations and limitations
- Why cannot I sign in the NAS remotely over myQNAPcloud but I am still able to login to my NAS with my desktop browsers?
- Why does the Web Connectivity screen in myQnapCloud show errors?
- How to use myQNAPcloud (QID) to remotely manage a NAS?
- Creating a SmartURL on myQNAPcloud for Remote Access
- myQNAPcloud Link QPKG has been removed on Firmware versions 4.2.x and older
- myQNAPcloud Link service only utilizes the port 8080 and 443 by default. To know more ports usage, refer to this article.
4. Sharing permissions
- Why do I see the error message, "You must sign in to QNAP ID to connect to this NAS" ?
- What do the access mode for my device mean?
5. About SSL certificates
- What is the difference between myQNAPcloud and Let's Encrypt SSL certificates?
- How to purchase and use myQNAPcloud SSL certificates?
- How do I receive the invoice for purchased myQNAPcloud SSL certificate or other software license?
- What to do if the myQNAPcloud SSL Certificate is not working after replacing my NAS?
- Can I use myQNAPcloud SSL certificate to my website?
6. About DDNS
- Why does myQNAPcloud frequently display the updated DDNS IP address log in the system event logs of Notification Center?
- What security issue should I concern after set myQNAPcloud DDNS?
- May I change my DDNS device name DeviceName.myqnapcloud.com?
7. Alternatives
Továbbra is segítségre van szüksége?
Tegye fel kérdését a QNAP közösségben. A QNAP munkatársai és tapasztalt felhasználók válaszolnak.
