Applicable Products
Most NAS devices (see below for details)
Symptom
If your NAS device fails to start up, you can try to manually recover the device. Failure to start up may be the result of a failed firmware update, which can occur when a disruption of the power supply or network connection prevents a firmware update from completing successfully. Manually recovering the device will restore the firmware and allow the device to start up correctly.
This FAQ explains how to manually recover your NAS. Some NAS models cannot be recovered manually and will need to be physically serviced by a qualified hardware technician. Consult the following sections of this guide relevant to your NAS model.
NAS Recovery Guide
Different NAS models have different recovery procedures. See the section below for the appropriate NAS Recovery Guide for your particular NAS.
TS-453Bmini, TS-269 Pro, TS-269L, TS-x79, TS-x70, TS-x80, TS-ECx80U, SS-ECx79U Series NAS
See the NAS Recovery Guide for TS-453Bmini, TS-269 Pro, TS-269L, TS-x79, TS-x70, TS-x80, TS-ECx80U, SS-ECx79U Series NAS for the following NAS models:
- TS-453Bmini
- TS-269 Pro, TS-269L
- TS-879 Pro, TS-879U-RP, TS-1079 Pro, TS-1279U-RP, TS-EC879U-RP, TS-EC1279U-RP, TS-1679U-RP, TS-EC1679U-RP, SS-ECx79U Series
- TS-470, TS-470U-RP/SP, TS-670 Pro, TS-870 Pro, TS-870U-RP, TS-1270U-RP
- TS-x80 Pro Series, TS-EXx80U
x86-based NAS
See the NAS Recovery Guide for x86-based NAS for the following NAS models:
- TS-251B, TS-251D, TS-451D, TS-451D2, TS-551
- TS-253B, TS-453B, TS-653B, TS-253Be, TS-453Be, TS-453BT3, TS-453BU, TS-853BU, TS-1253BU
- TS-453U, TS-853U, TS-1253U, TS-251A, TS-451A, TBS-453A, TBS-453DX, HS-453DX, TS-253D, TS-453D, TS-453DU, TS-653D, TS-253A, TS-453A, TS-653A, TS-853A, TS-453E, TS-253E
- TS-262, TS-462, TS-264, TS-364, TS-464, TS-664, HS-264, TS-262C, TS-462C, TS-464C, TS-464C2, TS-564
- TS-466C
- TVS-463, TVS-663, TVS-863
- TS-464U, TS-1264U-RP
- TBS-464
- TVS-471, TVS-671, TVS-871, TVS-871T, TVS-471U, TVS-871U, TVS-1271U
- TVS-672N, TVS-872N, TVS-672X, TVS-872X, TVS-472XT, TVS-672XT, TVS-872XT, TVS-872XU, TVS-972XU, TVS-1272XU, TVS-1672XU
- TVS-473, TVS-673, TVS-873, TVS-675, TS-873U, TS-1273U, TS-1673U
- TVS-h474, TVS-h674, TVS-h874
- TBS-h574TX
- TS-677, TS-877, TS-1277, TS-877XU, TS-977XU, TS-1277XU, TS-1677XU, TS-2477XU, TS-h1277XU, TS-h1677XU, TS-h2477XU
- TS-1685
- TVS-ECx80 / TVS-ECx80+ series, TVS-ECx80U Series
- TVS-682, TVS-882, TVS-1282, TVS-682T, TVS-882T, TVS-1282T, TVS-882ST2, TVS-882ST3, TVS-882BR, TVS-882BRT3, TVS-951X, TVS-1282T3, TVS-1582TU, TS-883XU, TS-983XU, TS-1283XU, TS-1683XU, TS-2483XU, TS-h1283XU
- TDS-16489U
- TDS-16489U R2
- TES-1885U, TES-3085U
- TVS-h1288X, TVS-h1688X, TS-h3088XU, TS-h1886XU-RP_R2
- TS-h987XU, TS-h1887XU, TS-h2287XU
- TS-h3087XU
AL(Annapurna Labs) NAS
See the NAS Recovery Guide for AL(Annapurna Labs) NAS for the follow NAS models:
- TS-131P, TS-231P, TS-431P, TS-531P, TS-231P2, TS-431P2, TS-231P3, TS-431P3
- TS-231K, TS-431K
- TS-231+, TS-431+
- TS-431X, TS-531X, TS-831X, TS-431X2, TS-431X3, TS-431KX, TS-431KX
- TS-332X, TS-832X, TS-932X
- TS-431XU, TS-431XeU, TS-831XU, TS-1231XU
- TS-1635, TS-832XU, TS-1232XU
TS-328, TS-x28A series, TS-x30 series, TS-x33 series and TS-AI642 NAS
Marvell NAS
TS-855eU
Legacy ARM-based NAS
See the NAS Recovery Guide for Legacy ARM-based NAS for the following NAS models:
- TS-110, TS-210, TS-410, TS-410U
- TS-112, TS-212, TS-412, TS-412U
- TS-119, TS-119P+, TS-219, TS-219P, TS-219P+, TS-419P, TS-419P+, TS-419U, TS-419U+
- TS-120, TS-220, TS-420, TS-420U
- TS-121, TS-221, TS-421, TS-421U
Legacy x86-based NAS
See the NAS Recovery Guide for legacy x86-based NAS for the following NAS models:
- TS-509 Pro, TS-809 Pro, TS-809U
- TS-239 Pro, TS-239 Pro II, TS-239 Pro II+, TS-439 Pro, TS-439 Pro II, TS-439 Pro II+, TS-639 Pro, SS-439, SS-839
- TS-259 Pro, TS-259 Pro+, TS-459 Pro, TS-459 Pro+, TS-459 Pro II, TS-459U, TS-459U+, TS-559 Pro, TS-559 Pro+, TS-559 Pro II, TS-659 Pro, TS-659 Pro+, TS-659 Pro II, TS-859 Pro, TS-859 Pro+, TS-859U, TS-859U+
- HS-251, HS-251+, TS-x51 Series, TS-x51+ Series, TS-x51U Series
- TS-x53 Series
- TS-453mini
- TS-439U
- TS-469 Pro, TS-469L, TS-469U-RP
- TS-569 Pro, TS-569L, TS-669 Pro, TS-669L, TS-869 Pro, TS-869L, TS-869U-RP, TS-1269U-RP
- TS-451S
- TS-x53U Series, TS-x53S Series
NAS Models that Cannot be Manually Recovered
The following NAS models cannot be recovered manually using any of the guides in this FAQ or other manual methods, and will have to be physically serviced by a qualified hardware technician for physical repair:
- TS-473, TS-673, TS-873
- TS-473A, TS-673A, TS-873A
- TS-873AU, TS-873AU-RP, TS-1273AU, TS-1273AU-RP, TS-1673AU, TS-1673AU-RP
- TS-873AeU, TS-873AeU-RP
- TS-h973AX
- TS-563
- TS-463U, TS-463U-RP, TS-863U, TS-863U-RP, TS-1263U, TS-1263U-RP
- TS-463XU, TS-463XU-RP, TS-863XU, TS-863XU-RP, TS-1263XU, TS-1263XU-RP
- TS-963X
- TS-432PXU, TS-832PXU-RP, TS-1232PXU-RP
- TS-855X
- TS-h886
- TS-1635AX
Further Reading
What to do if Firmware update is stuck?
Why won't my NAS boot after a firmware update?
What can I do if I can not access my NAS after firmware update?
What do I do if there was a power failure or network disconnection during a firmware update?
適用產品
大多數NAS裝置(見下文詳情)
症狀
如果您的NAS裝置無法啟動,您可以嘗試手動恢復裝置。無法啟動可能是由於 韌體更新 失敗所致,當電源供應或網路連線中斷阻止 韌體更新 成功完成時,可能會發生這種情況。手動恢復裝置將恢復 韌體 ,並允許裝置正確啟動。
本FAQ解釋如何手動恢復您的NAS。一些NAS型號無法手動恢復,需要由合格的硬體技術人員進行實體維修。請參閱本指南相關部分,瞭解適用於您的NAS型號的資訊。
NAS恢復指南
不同的NAS型號有不同的恢復程式。請參閱下面的部分,找到適合您特定NAS的NAS恢復指南。
TS-453Bmini、TS-269 Pro、TS-269L、TS-x79、TS-x70、TS-x80、TS-ECx80U、SS-ECx79U系列NAS
基於x86的NAS
請參閱以下NAS型號的 基於 x86 的 NAS 恢復指南 :
- TS-251B、TS-251D、TS-451D、TS-451D2
- TS-253B、TS-453B、TS-653B、TS-253Be、TS-453Be、TS-453BT3、TS-453BU、TS-853BU、TS-1253BU
- TS-453U、TS-853U、TS-1253U、TS-251A、TS-451A、TBS-453A、TBS-453DX、HS-453DX、TS-253D、TS-453D、TS-453DU、TS-653D、TS-253A、TS-453A、TS-653A、TS-853A、TS-453E、TS-253E
- TS-262、TS-462、TS-662
- TVS-463、TVS-663、TVS-863
- TS-264、TS-364、TS-464、TBS-464、TS-664、TS-464U、TS-1264U-RP
- TVS-471、TVS-671、TVS-871、TVS-871T、TVS-471U、TVS-871U、TVS-1271U
- TVS-672N、TVS-872N、TVS-672X、TVS-872X、TVS-472XT、TVS-672XT、TVS-872XT、TVS-872XU、TVS-972XU、TVS-1272XU、TVS-1672XU
- TVS-473、TVS-673、TVS-873、TVS-675、TS-873U、TS-1273U、TS-1673U
- TVS-h474、TVS-h674、TVS-h874
- TS-677、TS-877、TS-1277、TS-877XU、TS-977XU、TS-1277XU、TS-1677XU、TS-2477XU、TS-h1277XU、TS-h1677XU、TS-h2477XU
- TS-1685
- TVS-ECx80 / TVS-ECx80+ 系列、TVS-ECx80U 系列
- TVS-682、TVS-882、TVS-1282、TVS-682T、TVS-882T、TVS-1282T、TVS-882ST2、TVS-882ST3、TVS-882BR、TVS-882BRT3、TVS-951X、TVS-1282T3、TVS-1582TU、TS-883XU、TS-983XU、TS-1283XU、TS-1683XU、TS-2483XU、TS-h1283XU
- TDS-16489U
- TDS-16489U R2
- TES-1885U、TES-3085U
- TS-h1288X、TS-h1688X、TS-h3088XU、TS-h1886XU-RP_R2
AL(Annapurna Labs) NAS
請參見 基於 AL(Annapurna Labs) 的 NAS 恢復指南 以獲得以下NAS型號:
- TS-131P、TS-231P、TS-431P、TS-531P、TS-231P2、TS-431P2、TS-231P3、TS-431P3
- TS-231K、TS-431K
- TS-231+、TS-431+
- TS-431X、TS-531X、TS-831X、TS-431X2、TS-431X3、TS-431KX、TS-431KX
- TS-332X、TS-832X、TS-932X
- TS-431XU、TS-431XeU、TS-831XU、TS-1231XU
- TS-1635、TS-832XU、TS-1232XU
TS-328、TS-x28A系列、TS-x30系列及TS-x33系列NAS
Marvell NAS
傳統ARM架構NAS
請參見 傳統 ARM 架構 NAS 的恢復指南 以獲得以下NAS型號:
- TS-110、TS-210、TS-410、TS-410U
- TS-112、TS-212、TS-412、TS-412U
- TS-119、TS-119P+、TS-219、TS-219P、TS-219P+、TS-419P、TS-419P+、TS-419U、TS-419U+
- TS-120、TS-220、TS-420、TS-420U
- TS-121、TS-221、TS-421、TS-421U
傳統的 x86 架構 NAS
請參見以下 NAS 型號的 傳統 x86 架構 NAS 的恢復指南 :
- TS-509 Pro、TS-809 Pro、TS-809U
- TS-239 Pro、TS-239 Pro II、TS-239 Pro II+、TS-439 Pro、TS-439 Pro II、TS-439 Pro II+、TS-639 Pro、SS-439、SS-839
- TS-259 Pro、TS-259 Pro+、TS-459 Pro、TS-459 Pro+、TS-459 Pro II、TS-459U、TS-459U+、TS-559 Pro、TS-559 Pro+、TS-559 Pro II、TS-659 Pro、TS-659 Pro+、TS-659 Pro II、TS-859 Pro、TS-859 Pro+、TS-859U、TS-859U+
- HS-251、HS-251+、TS-x51 系列、TS-x51+ 系列、TS-x51U 系列
- TS-x53 系列
- TS-453mini
- TS-439U
- TS-469 Pro、TS-469L、TS-469U-RP
- TS-569 Pro、TS-569L、TS-669 Pro、TS-669L、TS-869 Pro、TS-869L、TS-869U-RP、TS-1269U-RP
- TS-451S
- TS-x53U 系列、TS-x53S 系列
無法手動恢復的 NAS 型號
以下 NAS 型號無法使用本常見問題解答中的任何指南或其他手動方法進行手動恢復,必須由合格的硬體技術人員進行實體維修:
- TS-473、TS-673、TS-873
- TS-473A、TS-673A、TS-873A
- TS-873U-RP、TS-1273U、TS-1273U-RP、TS-1673U-RP
- TS-873AU、TS-873AU-RP、TS-1273AU、TS-1273AU-RP、TS-1673AU、TS-1673AU-RP
- TS-873AeU、TS-873AeU-RP
- TS-h973AX
- TS-563
- TS-463U、TS-463U-RP、TS-863U、TS-863U-RP、TS-1263U、TS-1263U-RP
- TS-463XU、TS-463XU-RP、TS-863XU、TS-863XU-RP、TS-1263XU、TS-1263XU-RP
- TS-963X
- TS-432PXU、TS-832PXU-RP、TS-1232PXU-RP
- TS-855X
進一步閱讀
What to do if Firmware update is stuck?
Why won't my NAS boot after a firmware update?
What can I do if I can not access my NAS after firmware update?
What do I do if there was a power failure or network disconnection during a firmware update?