What should I do if receiving the warning message "Failed to log in" from 127.0.0.1 via HTTP ?


Last modified date: 2023-02-03

Applicable Products

  • Security Counselor

Symptom

Cause

The warnings are generated since Security Counselor app token was expired, QTS fails to log in for running Security Checkup scan schedule. Re-opening Security Counselor in QTS to renew the app token fixes this issue. 

Procedure

  1. Log in QTS as an administrator

  2. Open Security Counselor

    • Perform scan once (optional)
  3. Done.

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