Why am I unable to connect to TeamViewer on the NAS?

Last modified date: 2023-01-11

Applicable Products

QTS 5.0, QuTS hero h5.0, TeamViewer

Solution

If you receive the error message "Connection not established" when trying to connect to your NAS, TeamViewer may not be assigned to your account.

You can assign a NAS to an account by following these steps:

Open the TeamViewer app on your NAS
Select the NAS from the list of devices.
Click the settings icon.
Click Assign to account...

Further Reading

TeamViewer for QNAP tutorial

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