How to solve the problems of Microsoft Office lock editing?

Last modified date: 2022-06-24

Applicable Products:

File Sharing

When Editing Microsoft Office by SMB, (including word, excel and powerpoint...etc),if you see the warning message , document is locked and can not edit the original document.

That is maybe because:

Another user or client device is opening/editing the document:If you want to know who is editing the file, you can check the Qulog center >Access log, you can find who is reading/editing the file at the same time.
Disable Preview pane and Details Pane in window explorer, because windows will try to read the file detail when the function is enabled.
If all office applications have been closed, and no other user is using the file , but the owner file(the file begins with ~) still exists in the same folder, it is maybe because the previous version quit improperly or another office instance is running in the background. Please try to end the office instance in the background, for example, press CTRL+ALT+DELETE , select the task manager, find Winword.exe and end the process , and delete the owner file in the same folder.
You can also try to open Microsoft Office applications first ,then open the file from the application.

Was this article helpful?

Yes. No.

44% of people think it helps.

Để được hỗ trợ thêm, hãy hỏi những người dùng khác và chuyên gia QNAP trong cộng đồng. Đến Cộng đồng QNAP

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.