[Important Security Notice] Fake Qfinder Pro Websites Detected. Learn more >

Why can't I see the NAS on the Windows network?

Last modified date: 2022-06-24

Applied Products:

All NAS Series
All QTS Firmware Versions

This issue could be caused, because UPnP discovery service is disabled. To enable this service, go to Control Panel > Network & File Services > Service Discovery and in the tab “UPnP Discovery Service”, you may enable the UPnP Discovery service to address this issue.

Please also check the tab “Bonjour” and enable “Bonjour service”.

Was this article helpful?

Yes. No.

19% of people think it helps.

For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community

Please tell us how this article can be improved:

The article is missing important information
The article's solutions do not work
The article is too complicated
The article contains incorrect information
The article is out-of-date

If you want to provide additional feedback, please include it below.

If you want to provide additional feedback, please include it below.