QNAP Systems, Inc. - Network Attached Storage (NAS)

Language

Support

Do I need new drive trays for high-capacity (larger than 5TB) hard disk drives (HDD)?

Applied Models:

Answer:

3.5" HDDs over 5TB (see Table 1) can be installed in a QNAP Turbo NAS. But you may need to get new hard drive trays to install HDDs from certain manufacturers.

There is no need to buy additional trays for the TS-x31, TS-x31+, TS-x51, TS-x53, TVS-x63, TVS-x71, TS-x79, TS-x80, TVS-x80, HS series and other models that do not support hot-swappable hard drives.

TS-x19, TS-x39, TS-x59, TS-509, TS-809: find out what tray is required
TS-x20, TS-x21, TS-x69, TS-x70: find out what tray is required

To allow for more capacity, some manufacturers have shifted the mounting holes on HDDs as shown below:


Left: Conventional design. Right: New design for large capacity drives.

The following table lists all of the HDDs with the new mount design.

  • Please check the compatibility list of your Turbo NAS before purchasing HDDs.
Vendor Model number Interface Capacity(GB)
Toshiba MG04ACA600E SATA 6Gb/s 6000
HGST HUH728080ALE600 (He8) SATA 6Gb/s 8000
HGST HUH728080AL5200 (He8) SAS 12Gb/s 8000
HGST HUS726060ALA640(He6) SATA 6Gb/s 6000
HGST HUS726060ALS640 (He6) SAS 6Gb/s 6000
Seagate ST6000NM0024 (Enterprise Capacity 3.5 HDD) SATA 6Gb/s 6000
Seagate ST6000NM0004 (Enterprise Capacity 3.5 HDD) SATA 6Gb/s 6000
Seagate ST6000NM0034 (Enterprise Capacity 3.5 HDD) SAS 12Gb/s 6000
Seagate ST6000NM0014 (Enterprise Capacity 3.5 HDD) SAS 12Gb/s 6000
Seagate ST5000NM0084 (Enterprise Capacity 3.5 HDD) SATA 6Gb/s 5000
Seagate ST6000VN0001 (Enterprise NAS) SATA 6Gb/s 6000
Table 1: HDDs requiring new hard drive trays
 

These are the hard drive trays you should get for TS-x19, TS-x39, TS-x59, TS-509, and TS-809 series models:

NAS Models
Tray Type
2 Bay TS-219P, TS-239 Pro II, TS-239 Pro II+, TS-239 Pro, TS-259 Pro, TS-259 Pro+
4 Bay TS-410, TS-410U, TS-412U, TS-419P, TS-419U, TS-419U II, TS-419U+, TS-439 Pro, TS-439 Pro II, TS-439 Pro II+, TS-439U-RP/SP, TS-459 Pro, TS-459 Pro+, TS-459 Pro II, TS-459U-RP/SP, TS-459U-RP+/SP+
5 Bay TS-509 Pro, TS-559 Pro, TS-559 Pro II, TS-559 Pro+
6 Bay TS-639 Pro, TS-659 Pro, TS-659 Pro II, TS-659 Pro+
8 Bay TS-809U-RP, TS-809 Pro, TS-859 Pro, TS-859 Pro+, TS-859U-RP, TS-859U-RP+
1 Bay TS-119P+
2 Bay TS-219P+
4 Bay TS-412, TS-419P+, TS-419P II
1 Bay TS-119P II
2 Bay TS-219P II
 

For the TS-x20, TS-x21, TS-x69, and TS-x70 you must compare your hard drive trays with the below images to check if you need to get new hard drive trays. If your hard drive tray resembles either one of the following images, you do not need new trays.


Left: Regular Tray. Middle: Lockable tray. Right: Plastic tray.

These are the hard drive trays you should get for TS-x20, TS-x21, TS-x69, and TS-x70 series models:

NAS Models
Tray Type
2 Bay TS-269 Pro
4 Bay TS-420U, TS-469 Pro, TS-469U-RP/SP, TS-470, TS-470U-RP, TS-470U-SP, TS-470 Pro, TVS-470
5 Bay TS-569 Pro
6 Bay TS-669 Pro, TS-670, TS-670 Pro, TVS-670
8 Bay TS-869 Pro, TS-869U-RP, TS-870, TS-870 Pro, TS-870U-RP, TVS-870
12 Bay TS-1269U-RP, TS-1270U-RP
1 Bay TS-121
2 Bay TS-221, TS-269L
4 Bay TS-420, TS-421, TS-421U, TS-469L
5 Bay TS-569L
6 Bay TS-669L
8 Bay TS-869L
1 Bay TS-120
2 Bay TS-220
Release date: 2015-03-05
Was it helpful?
Thank you for your feedback.
Thank you for your feedback. If you have any question, please contact support@qnap.com
47% of people think it helps.