Do I need new drive trays for high-capacity (larger than 5TB) hard disk drives (HDD)?
Applied Models:
Answer:
3.5" HDDs over 5TB (see Table 1) can be installed in a QNAP Turbo NAS. But you may need to get new hard drive trays to install HDDs from certain manufacturers.
There is no need to buy additional trays for the TS-x31, TS-x31+, TS-x51, TS-x53, TVS-x63, TVS-x71, TS-x79, TS-x80, TVS-x80, HS series and other models that do not support hot-swappable hard drives.
TS-x19, TS-x39, TS-x59, TS-509, TS-809: find out what tray is required
TS-x20, TS-x21, TS-x69, TS-x70: find out what tray is required
To allow for more capacity, some manufacturers have shifted the mounting holes on HDDs as shown below:

Left: Conventional design. Right: New design for large capacity drives.
The following table lists all of the HDDs with the new mount design.
- Please check the compatibility list of your Turbo NAS before purchasing HDDs.
Vendor | Model number | Interface | Capacity(GB) |
---|---|---|---|
Toshiba | MG04ACA600E | SATA 6Gb/s | 6000 |
HGST | HUH728080ALE600 (He8) | SATA 6Gb/s | 8000 |
HGST | HUH728080AL5200 (He8) | SAS 12Gb/s | 8000 |
HGST | HUS726060ALA640(He6) | SATA 6Gb/s | 6000 |
HGST | HUS726060ALS640 (He6) | SAS 6Gb/s | 6000 |
Seagate | ST6000NM0024 (Enterprise Capacity 3.5 HDD) | SATA 6Gb/s | 6000 |
Seagate | ST6000NM0004 (Enterprise Capacity 3.5 HDD) | SATA 6Gb/s | 6000 |
Seagate | ST6000NM0034 (Enterprise Capacity 3.5 HDD) | SAS 12Gb/s | 6000 |
Seagate | ST6000NM0014 (Enterprise Capacity 3.5 HDD) | SAS 12Gb/s | 6000 |
Seagate | ST5000NM0084 (Enterprise Capacity 3.5 HDD) | SATA 6Gb/s | 5000 |
Seagate | ST6000VN0001 (Enterprise NAS) | SATA 6Gb/s | 6000 |
These are the hard drive trays you should get for TS-x19, TS-x39, TS-x59, TS-509, and TS-809 series models:
NAS Models
|
Tray Type
|
|
---|---|---|
2 Bay | TS-219P, TS-239 Pro II, TS-239 Pro II+, TS-239 Pro, TS-259 Pro, TS-259 Pro+ | |
4 Bay | TS-410, TS-410U, TS-412U, TS-419P, TS-419U, TS-419U II, TS-419U+, TS-439 Pro, TS-439 Pro II, TS-439 Pro II+, TS-439U-RP/SP, TS-459 Pro, TS-459 Pro+, TS-459 Pro II, TS-459U-RP/SP, TS-459U-RP+/SP+ | |
5 Bay | TS-509 Pro, TS-559 Pro, TS-559 Pro II, TS-559 Pro+ | |
6 Bay | TS-639 Pro, TS-659 Pro, TS-659 Pro II, TS-659 Pro+ | |
8 Bay | TS-809U-RP, TS-809 Pro, TS-859 Pro, TS-859 Pro+, TS-859U-RP, TS-859U-RP+ | |
1 Bay | TS-119P+ | |
2 Bay | TS-219P+ | |
4 Bay | TS-412, TS-419P+, TS-419P II | |
1 Bay | TS-119P II | |
2 Bay | TS-219P II |
For the TS-x20, TS-x21, TS-x69, and TS-x70 you must compare your hard drive trays with the below images to check if you need to get new hard drive trays. If your hard drive tray resembles either one of the following images, you do not need new trays.

Left: Regular Tray. Middle: Lockable tray. Right: Plastic tray.
These are the hard drive trays you should get for TS-x20, TS-x21, TS-x69, and TS-x70 series models:
NAS Models
|
Tray Type
|
|
---|---|---|
2 Bay | TS-269 Pro | |
4 Bay | TS-420U, TS-469 Pro, TS-469U-RP/SP, TS-470, TS-470U-RP, TS-470U-SP, TS-470 Pro, TVS-470 | |
5 Bay | TS-569 Pro | |
6 Bay | TS-669 Pro, TS-670, TS-670 Pro, TVS-670 | |
8 Bay | TS-869 Pro, TS-869U-RP, TS-870, TS-870 Pro, TS-870U-RP, TVS-870 | |
12 Bay | TS-1269U-RP, TS-1270U-RP | |
1 Bay | TS-121 | |
2 Bay | TS-221, TS-269L | |
4 Bay | TS-420, TS-421, TS-421U, TS-469L | |
5 Bay | TS-569L | |
6 Bay | TS-669L | |
8 Bay | TS-869L | |
1 Bay | TS-120 | |
2 Bay | TS-220 |