How can I tell if my NAS is experiencing hardware failure?

Last modified date: 2022-06-24

Applicable Products:

All NAS series

During normal operations the NAS beeps during the start up process. This beep indicates a successful POST( Power-On Self-Test) and can't be disabled. If no beep sounds, the NAS has experienced a hardware failure and will need to be repaired.

If the NAS is under warranty, contact the reseller or distributor directly for the RMA process.
If the NAS has other symptoms or if the NAS is out-of-warranty, contact QNAP support for further assistance.
If the NAS is an EOL model, consider purchasing a newer device and migrating your data.

You may want to know:

What does each RMA status mean?

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