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FAQ

Dovecat and dedpma processes are necessary for NAS system?

Last modified date: 2020-11-17

Applied models:

All NAS Series

Applied Firmware:

Any versions

If such processes are running on recent FW (4.4.x), it means the system has been compromised and is running a Bitcoin miner . Please open a ticket via our Service Portal (https://service.qnap.com/en) for our evaluation.

In the meantime, please update the NAS firmware and Malware Remover in the App Center to the latest version if not done already to ensure the latest security patches are applied on the NAS.

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