FAQ

Why can’t I use Microsoft Hyper-V to create VHDX virtual disk or virtual machine in the Turbo NAS via Microsoft Network Services?

Last modified date: 2017-03-20

Applied Models:

All NAS Series

Answer:

If an error message “General access denied error (0x80070005)” is shown when you try to use Microsoft Hyper-V to create VHDX virtual disk or virtual machine (VM) on the Turbo NAS via Microsoft Network Services, please follow the steps below to change the SMB version.

Turbo NAS version: QTS 4.0.5

Login the Turbo NAS and go to “Control Panel” > “Network Services” > “Win/Mac/NFS” > “Microsoft Networking” > “Advanced Options”.
Disable the option “Enable SMB 2”.
Click “Apply”.

Turbo NAS version: QTS 4.1 or above

Login the NAS and go to “Control Panel” > “Network Services” > “Win/Mac/NFS” > “Microsoft Networking” > “Advanced Options”.
Select “SMB 2.0” from the Highest SMB version drop-down menu.
Click “Apply”.

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