QNAP Systems, Inc. - Network Attached Storage (NAS)

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How to purchase and use myQNAPcloud SSL certificates?

Why do I need a myQNAPcloud SSL certificate?

myQNAPcloud SSL certificates are used to provide a secured connection between the QNAP NAS and web browsers, providing authorization as well as encrypting the connection to secure data and transactions. Before installing a myQNAPcloud certificate, an error may occur when you try to connect to your QNAP NAS using HTTPS (for example: https://nossl.myqnapcloud.com). The data transmitted in the connection is not protected against security threats. Unauthorized users have the potential to intercept data being sent between a QNAP NAS and web browser.

Purchasing and installing a myQNAPcloud SSL certificate will provide better protection when connecting to your QNAP NAS via DDNS.

Please note that a myQNAPcloud SSL certificate can only be used on QNAP NAS with QTS 4.2 or above.

How to use myQNAPcloud SSL certificates?

1. Sign in to the myQNAPcloud website with your myQNAPcloud account and select “SSL Certificate” on the left side.

2. Please check and confirm the terms and conditions to use this service. After choosing the desired quantity (note that each certificate can only be used on one device at one time,) select “Checkout” to proceed to the "Payment" page.

3. You can pay by PayPal or with your credit card. On the "Payment" page, select the card type you want to use and then enter your information. Then click “Continue” to proceed.

4. Select “Pay now” after reviewing your order to process the order.

5. When the payment is successful, it will display your order details.

6. Click “Confirmed” to confirm your purchase and return to the "SSL Certificate" page.

7. You need to install your certificate on your QNAP NAS after purchase. Log into your QNAP NAS as an administrator and launch myQNAPcloud.

8.Select “SSL Certificate” and click “Download and install” to install the certificate. Choose one of your purchased certificates from the list.

9. The page will confirm the certificate installation. If you want to install the certificate on another device, you must click “Release” to release the certificate first.

10. The system will remind you of an expiring certificate within 30 days before expiration. You can renew your certificate before it expires.

11. Please go to the myQNAPcloud website to extend your certificate.

The certificate transaction history is displayed on the "Transaction Record" page. For each certificate, it should be indicated by one the following transaction types:
Apply: The certificate has been installed.
Release: The certificate has been released from the device.
Reissue: The certificated has been reissued due to a DDNS name change.
Extend: The certificate’s validity has been extended.

Release date: 2015-08-11
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