How to troubleshoot QVR Pro start-up issues?


Last modified date: 2025-06-05

Applicable Products

QVR Pro


Solution

To troubleshoot QVR Pro startup failures, follow these steps.

  1. Ensure that Container Station starts up normally, as QVR Pro installation requires it. Any issues with Container Station can directly affect the functionality of QVR Pro.
  2. Review event logs of Qulog Center.
    1. Open Qulog Center.
    2. Click Event Log on the left panel.
    3. Look for I/O error log entries. If found, replace the faulty disks. For instructions, see this tutorial.
    4. Look for file system is not clean log entries. If found, initiate the Check File System operation on the affected volume. For instructions, see this tutorial.
  3. Reboot your NAS to avoid any system issues that could potentially affect QVR Pro.

Further Reading

How do I resolve Error 5002 during QVR Pro initial setup?

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