What can I do if I can not access my NAS after firmware update?
Data da última modificação:
2022-06-24
Applied Products:
- All NAS Series
- All QTS Firmware Versions
- If you can not access the NAS via Samba or other protocols after a firmware update, please try to reinstall the latest firmware version again by following the instructions in this guide:
How to update your QNAP NAS’s firmware?
Make sure the function in the NAS is enabled for the protocol used to access the NAS in Control Panel > Network & File Services > Win/Mac/NFS
Make sure the function in the NAS is enabled for the protocol used to access the NAS in Control Panel > Network & File Services > Win/Mac/NFS
- In case, you are not able to access the NAS in any way, please check the guide from the link below for hardware problems:
How to check for possible hardware faults?
If stuck on P3: Firmware on Flash/DOM failure, please, you may try the firmware recovery from the link below (note that not all NAS models have the recovery process available).
Firmware Recovery Guide
If stuck on P3: Firmware on Flash/DOM failure, please, you may try the firmware recovery from the link below (note that not all NAS models have the recovery process available).
Firmware Recovery Guide
