What firewall or proxy rules should I configure for WAN services?
Last modified date:
2024-03-06
Applicable Products
QTS, QuTS hero, QNE ADRA, QNE Network
Answer
You must add the following firewall or proxy rules in order to operate the device while using the internet:
| WAN Services | Allowed URLs |
|---|---|
| Firmware updates | update.qnap.com |
| Helpdesk | service.qnap.com help.qnap.com |
| App Center | auth.api.myqnapcloud.com |
| core2.api.myqnapcloud.com | |
| download.qnap.com | |
| QNAP services | us1.qnap.com |
| eu1.qnap.com | |
| Antivirus (ClamAV) | database.clamav.net |
| db.us.clamav.net | |
| db.local.clamav.net |
Related links
How to use the Helpdesk app to solve issues and provide feedback
