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FAQ

Cannot download a file to phone ; the message indicates Download folder quota limit exceeded

Last modified date: 2022-03-30

Applied models:

All NAS Series

Applied firmware:

All NAS firmware

Scenarios:

I have plenty of space in my phone but when I try to download a file from NAS to phone via Qfile / Qmusic / Qvideo, the message says “Download folder quota limit exceeded”.

Solution:

Please slide out the left panel in the APP > Settings > Download folder > Folder size and check if you have enough space set for downloading your files.

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