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FAQ

[Android Qfile] Why do I have 4 tasks of the same picture when I only upload one picture to a NAS?

Last modified date: 2022-03-30

Applied models:

All NAS Series

Applied firmware:

All NAS firmware

Scenarios:

When I used the Android Qfile to upload one picture to a NAS, I saw 4 tasks of the same picture in the Background task page.

Solution:

Slide out the left panel in Qfile, tap on Settings → go to Others → unchecked "Generate thumbnails while uploading photos (jpg, jpeg and png files only)"

Note: This function is designed for our TAS product which doesn't have powerful hardware. As an alternative, Qfile will generate thumbnails for TAS. If your NAS has better hardware spec than TAS, you can disable the setting and let the NAS generate thumbnails for those pictures.

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