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Why does QVR Face not recognize when a mask is being worn?

Last modified date: 2023-02-13

Applicable Products

QVR Face Link, QVR Face Insight

Details

If QVR Face does not recognize wearing masks after mask detection mode is activated, you should check the following.

  • The person's mask should cover their nose and mouth.
  • The person should directly face the camera.
  • The camera should be positioned in an area with sufficient lighting, and without light shining directly into the camera lens.

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