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QNAP Announces End of Support for TLS 1.0 and TLS 1.1 on myQNAPcloud
Taipei, Taiwan, May 30, 2024 – QNAP® Systems, Inc. today announced that starting August 1, 2024, myQNAPcloud will no longer support TLS 1.0 and TLS 1.1 protocols due to security vulnerabilities. This change will affect remote access for NAS devices running QTS versions earlier than 4.2.6 and routers running QuRouter versions earlier than 2.3.3.
To maintain access to myQNAPcloud services and ensure system security, updating QTS or QuRouter to the latest version is strongly recommended. For devices not eligible for the latest updates, upgrading to new hardware models is suggested to benefit from advanced features and enhanced performance. The trade-in program offers discounted upgrades in the following regions:
If upgrading is not an option, port forwarding can be configured by following the Port Forwarding FAQ (using QHora as an example) or setting up a VPN using QVPN as detailed in the Setup Tutorial.
We understand that adapting to this change may be challenging, but support is available. For any questions or assistance, please contact QNAP support at support@qnap.com.
About QNAP
QNAP delivers integrated technology solutions through software innovation, hardware craftsmanship, and in-house manufacturing. With strengths in storage, networking, and smart video surveillance, QNAP also integrates cloud services to enhance data safety, intelligence, and workflow efficiency. We envision the NAS as a core platform unifying high availability, cybersecurity, edge AI, IT/OT resilience, and cloud management—empowering organizations across industries to stay competitive in a rapidly evolving digital world.
