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QNAP Announces Strategic Partnership with StorTrec UK for Enhanced On-Site Support
Taipei, Taiwan, November 7, 2023 - QNAP, a pioneering name in network attached storage devices, is thrilled to announce a strategic partnership with StorTrec UK, a renowned leader in delivering exceptional on-site technical support solutions. This collaboration covers the UK market and marks a significant milestone in the tech industry and promises to enhance customer experience, streamline services, and elevate the quality of support for our network attached storage solutions. As the demand for robust and reliable data storage solutions continues to surge, the partnership between QNAP and StorTrec is poised to provide clients with a comprehensive and seamless experience including 24x7 on-site support, RMA management, installation and integration services. "At QNAP, we are committed to delivering top-tier storage solutions that meet the evolving needs of business and individuals alike," said Posen Wang, Country Head of QNAP UK. "This collaboration with StorTrec aligns perfectly with our vision, allowing us to offer not only exceptional products but also an unbeatable level of on-site support." "We are excited about the potential that this partnership holds for our clients," stated Mark Narraway, Managing Director of StorTrec UK. "By joining forces with QNAP, we can extend our reach and offer our technical proficiency to an even wider audience, ensuring that their storage systems remain secure, efficient and reliable."
About StorTrec
StorTrec is a storage focussed service company providing break fix engineer services directly to your end user customers for complete peace of mind. Since the company’s foundation in 2001 they have steadily grown across Europe and beyond supporting a wide range of storage products, servers and complimentary software packages. Services offered include technical telephone support, 7x24x365 on-site support services, spare parts, local warehousing and management, RMA management and logistics services, technical training for field service technicians and support with installation and integration.
About QNAP
QNAP (Quality Network Appliance Provider) is devoted to providing comprehensive solutions in software development, hardware design and in-house manufacturing. Focusing on storage, networking and smart video innovations, QNAP now introduce a revolutionary Cloud NAS solution that joins our cutting-edge subscription-based software and diversified service channel ecosystem. QNAP envisions NAS as being more than simple storage and has created a cloud-based networking infrastructure for users to host and develop artificial intelligence analysis, edge computing and data integration on their QNAP solutions.
