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KoiRetail
Smart Retail Solution with AI-powered Data Analytics

Uncover customer behavior in your store and grow sales with KoiRetail’s AI-powered retail analytics.

Gain smart retail insights with AI-powered data analytics

KoiRetail is a comprehensive smart retail solution that assists you in building business strategies based on in-store customer activities. With AI-powered data analytics, KoiRetail provides heatmaps, dwell rates, and active areas for you to gain an insight into your business performance. All of this data can be viewed in the KoiRetail dashboard with a visualized chart and intuitive UI.

  • Artificial Intelligence

    AI-powered data algorithms detect active areas and customer demographics while re-identification technology recognizes the same person captured by multiple cameras at the same time.

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  • Business Intelligence

    [Behavior Analysis] visualizes active areas in your store, allowing you to gauge the performance of in-store displays and optimize inventory management.

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  • Customer Intelligence

    [Visitor Analysis] allows you to form customer segments, create marketing campaigns, and review the effectiveness of existing sales campaigns.

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  • Data Integration

    Consolidate data to predict customer behaviors, build purchasing behavior models, and plan business strategies and marketing campaigns.

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Cross-camera detection for clear and accurate customer profiles

KoiRetail supports cross-camera detection with re-identification technology on cloud services, which can recognize the same person captured by several cameras at same time, allowing retailers to obtain clear customer profiles for more precise marketing strategy planning.

Overcome retail dilemmas

Every retailer understands that there are multiple factors involved in improving sales performance. However, no two stores are identical and many require tailor-made solutions to analyze customer habits, product demand, and other metrics.

KoiRetail allows you to:

  • People (customers/staff)

    View customer demographics to form customer segments.

    Manage manpower by knowing which sections or counters are active.

    Predict peak hours.

  • Inventory

    Prevent overstocking and shortage of stock.

    Optimize the inventory of branch stores by knowing customer segments.

  • Marketing effectiveness

    Review the effectiveness of marketing plans.

    Improve O2O.

    Compare the percentages of fitting room usage with staffing and sales.

Benefits of KoiRetail

The customer profiles uncovered by identifying active areas, customer footfall and dwell time help you make well-informed business decisions by discovering store operation and customer behavior.

  • Decision-making

    By analyzing this data on [Behavior Analysis] and [Visitor Analysis], you can review marketing effectiveness and staffing.

  • Store operation

    Identify store active/inactive areas on [Areas of Interest] and [Heatmap] to improve store operation.

  • Inventory management

    By calculating footfall and dwell time, you can identify popular products and optimize store inventory.

Visualize customer actions with a user-friendly interface

Dashboards assist in getting an overview of traffic by hour, including visitor demographics. KoiRetail is easy to use and set up, and QNAP’s trained system integrators and distributors are available to help.

  • Areas of Interest

    Discover how customers navigate your premises. KoiRetail counts footfall on each marked area and average dwell time.

  • HeatMap

    Show active areas at different time slots with selectable demographics segments.

KoiRetail UI shows active areas at different time slots with selectable demographics segments.

See your business from a different perspective

  • Hourly data overview

    Gather and study hourly data to gain an insight into customer behavior.

  • Dwell rates and conversion rates by sections

    Improve your in-store displays and messaging by measuring customer dwell rates and conversion rates.

  • Results by dates and hours

    Compare sales revenue, conversion rates, and store entry rates by date/hour to optimize staffing levels and opening times.

Contact us and start using KoiRetail

QNAP provides comprehensive hardware products and KoiRetail license plans. If you’re interested in building your own Smart Retail Solution, get in touch and we’ll help you plan and configure your IT environment with KoiRetail.

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