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FAQ

How can I register my QNAP device for an Extended Warranty?

Last modified date: 2023-12-07

Applicable Products

QNAP Extended Warranty

Scenario

When you attempt to register your QNAP device for an extended warranty, sometimes you may receive the following error:

The proof does not match the registered product. For details , please contact QNAP customer service.

Solution

To register your QNAP device, you must also include additional information regarding your purchase. Generally, you must include an invoice with the following information:

Purchase Date
QNAP Product Name
Price

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